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February 01, 2009
For Immediate Release
Arkansas Ice Storm Restoration Passes Halfway Point Sunday

Little Rock, Ark. – Entergy Arkansas, Inc. has restored power to more than half of its customers who lost power during a severe ice storm in northern Arkansas last week.

As of 4 p.m. Sunday, Entergy Arkansas is reporting 52,800 power outages. This is down more than 58,000 customers from a peak of 111,000, which occurred Wednesday.

The largest numbers of remaining outages are in the areas of:

Harrison – 8,047
Blytheville – 7,595
Yellville – 6,420
Walnut Ridge – 4,852
Mountain View – 3,441
Hardy – 3,150
Batesville – 3,441
Trumann – 2,335
Pocahontas – 2,526
Corning – 2,241

Projected Restoration Dates

Weather permitting, Entergy Arkansas should have power restored to approximately 80 percent of the customers as follows:

Area

Date for
80 Percent Restoration

Harrison

2/7

Berryville

2/7

Marshall

2/7

Mountain Home

2/7

Flippin

2/7

Yellville

2/7

Marion

Complete

Blytheville

2/4

Monette

2/2

Harrisburg

2/3

Marked Tree

Complete

Wilson

Complete

Searcy

2/1

Bald Knob

2/1

Heber Springs

Complete

Batesville

2/3

Newport

2/6

Mountain View

2/7

Hardy

2/10

Marmaduke

2/11

Rector

2/10

Corning

2/11

Pocahontas

2/10

Walnut Ridge

2/10

Service restoration to other customers within these areas will be longer due to the severity of damage and remoteness of location. These restoration estimates are based on the number of customers who can take power.

There are more than 3,500 linemen, field support personnel and tree trimmers responding to the Entergy Arkansas outages. That number includes employees from Entergy Arkansas’ sister operating companies in Mississippi, Louisiana, and Texas, as well as numerous contractors and employees of other utility companies.

Contractors and other utility companies have sent workers from Texas, Oklahoma, Missouri, Tennessee, Mississippi, Alabama, Georgia, Florida, Louisiana and North Carolina. Other utility companies that have sent workers include Alabama Power Co., Mississippi Power Co., Gulf Power Co. (Florida), Centerpoint Energy (Houston), Oklahoma Gas & Electric, Empire District Electric Company (Missouri), and Texas-New Mexico Power Company (Texas).

In addition to augmenting the workforce, Entergy Arkansas has brought in extensive off-road equipment, such as tracked bucket trucks, bulldozers, two helicopters for aerial assessment, as well as all the bucket trucks and materials linemen normally work with.

Damage is widespread, every bit as devastating in some areas as the twin ice storms of December 2000. Early assessments indicate numerous transmission structures down and several thousand utility poles broken or on the ground, along with the wires, transformers, and other components attached to them.

When planning which work will be done first, Entergy Arkansas places top priority on restoring service to facilities that would be considered critical infrastructure, such as hospitals, fire stations, police departments, and other public facilities.

After critical infrastructure has been restored to the degree possible, the objective is to do the work that will get the largest numbers of customers on as quickly as possible. To do this, planners work first to energize high-voltage transmission lines and substations. These feed power to the lower-voltage distribution circuits. The next priority are the larger distribution circuits, followed by the smaller distribution circuits, eventually reaching single service lines to individual homes and businesses.

For information about emergency shelters, customers should consult the local chapter of the American Red Cross.

Entergy Arkansas has opened “customer information centers” in several locations in north Arkansas. These centers provide an opportunity for customers to speak face-to-face with company representatives for local information about outages, progress in restoring power, and other issues.

Customer Information Centers
Customer Information Centers have been opened in the following locations. Hours of operation are 9 a.m. to 5 p.m. daily, including Sunday.

Blytheville
Blytheville Police Department
Municipal Courtroom
201 W. Walnut

Monette
Monette City Hall
612 Finch Avenue

Harrison
Harrison Youth Center
202 South Spring Street

Mountain Home
Mountain Home City Hall
720 S. Hickory Street

Mountain View
Stone County Courthouse

Flippin
Flippin City Hall
239 East Main

Highland
Highland City Hall
1662 Hwy 62/412

Batesville
Entergy Arkansas Office
450 South 11th Street

Newport
Chamber of Commerce
201 Hazel Street

Walnut Ridge
109 Southwest Front Street

Corning
Corning City Hall

Rector
Rector Community Center

Entergy Arkansas customers are reminded to stay away from downed power lines. Outages should be reported by calling 1-800-9OUTAGE.

A relatively new – and recently upgraded – online service is “View Outages.” Anyone with Internet access can go to Entergy.com, click on “View Outages” and see where outages are occurring down to the street level.

Entergy Arkansas, Inc. provides electricity to almost 684,000 customers in 63 counties. Entergy Corporation is an integrated energy company engaged primarily in electric power production and ret ail distribution operations. Entergy owns and operates power plant s with approximately 30,000 megawatts of electric generating capacity, and it is the second-largest nuclear generator in the United States. Entergy delivers electricity to 2.7 million utility customers in Arkansas, Louisiana, Mississippi and Texas. Entergy has annual revenues of more than $10 billion and approximately 14,500 employees.

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Entergy Arkansas’s online address is www.entergy-arkansas.com.