Entergy Crews Make Rapid Progress
Little Rock, Ark. – Entergy Arkansas,
Inc. has restored service to 17,000 of its customers who lost power during an
ice storm in Arkansas on Friday.
As of Saturday afternoon, Entergy
Arkansas is reporting 13,000 remaining power outages. This is down from a peak
of 30,000, which occurred late Friday afternoon.
The largest numbers of remaining
outages are in the areas of:
Pine Bluff – 7,835
Malvern – 1,182
Hot Springs – 1,168
Customers who find themselves without
power after their neighbors’ service has been restored are asked to call
1-800-9OUTAGE to report that their power is still out. This will make utility
workers aware that there are smaller repairs remaining that may have been
Weather permitting, Entergy Arkansas
should have power restored to the customers in the following areas by the
following dates. These estimates are subject to change as the work continues.
Russellville, Carlisle Helena,
Marvell, Hughes, Stuttgart, DeWitt, Batesville, Blytheville - Saturday, 10
Pine Bluff, White Hall, DeWitt,
Stuttgart, England, Redfield, Hot Springs, Glenwood - Sunday night.
Sheridan customers will have power
restored by Monday night.
“We are making tremendous progress in
our restoration efforts today despite very cold weather and very treacherous
road conditions,” said director of operations Brady Aldy, Entergy Arkansas, Inc.
“We have adequate workers in the state to handle the number of outages we are
experiencing. We had to prepare for a major ice event but are fortunate that
many areas of the state were spared from any electrical outages.”
For safety reasons, those whose
customer-owned electrical equipment, such as the “weather head” and related
conduit, has been damaged must have a licensed electrician make repairs before
Entergy Arkansas can reconnect power.
To keep informed of power outages and
restoration times, Entergy offers two services to customers who have internet
access - “My Account Anywhere” and “View Outages.” My Account Anywhere lets
customers send and receive text information about power outages through their
cell phones. Customers can also receive alerts about outages at their homes and
businesses. To use the service, customers must register a cell phone number to
their Entergy account. Registration is simple. From any text-capable cell phone,
send the message “reg” (without quotes) to 368374. The system will respond and
ask for an Entergy account number and ZIP code.
Anyone with Internet access can go to
Entergy.com., click on “View Outages” and
see where outages are occurring down to the street level.
Customers are asked to do the
following to avoid injury and to facilitate the speedy restoration of power:
Stay away from any downed power
Do not remove debris from power
lines. Assume that they are energized and dangerous, and that anything
touching them is also dangerous.
If using specialized equipment,
like a backhoe, to move debris, be mindful of overhead power lines.
Always follow manufacturer’s
instructions for operating portable generators. Running a generator without
proper ventilation can cause carbon monoxide poisoning. Having generators
wired incorrectly can feed power onto lines where utility crews are working,
creating a safety hazard for them.
Please refrain from approaching
utility workers at the job site because these can be dangerous locations and
because interruptions will slow their progress.
Entergy Arkansas, Inc. provides
electricity to almost 684,000 customers in 63 counties. Entergy Corporation is
an integrated energy company engaged primarily in electric power production and
retail distribution operations. Entergy owns and operates power plants with
approximately 30,000 megawatts of electric generating capacity, and it is the
second-largest nuclear generator in the United States. Entergy delivers
electricity to 2.7 million utility customers in Arkansas, Louisiana, Mississippi