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April 18, 2011
For Immediate Release
Contact:
Dan Daugherty
Entergy
DDAUGHE@entergy.com
Entergy Arkansas Crews to Complete Power Restoration Tonight

Little Rock, Ark. -- Following widespread power outages caused by severe thunderstorms and a tornado early Friday morning, Entergy Arkansas, Inc. crews plan to have service restored to all customers who can accept power by midnight tonight.

As of 4 p.m, all but about 485 of the 43,000 Entergy Arkansas, Inc. customers who lost power in a tornado and severe thunderstorm Friday morning had their power restored.

Customers whose meter loop was damaged by the storm will need to have a licensed electrician complete repairs before Entergy Arkansas can safely reconnect service.

Local crews augmented by contractors and additional Entergy Arkansas workers from elsewhere in the state worked through the weekend to repair extensive damage to utility equipment, primarily lines and poles knocked down by falling trees. Across the state the storms killed seven people and caused widespread damage.

The National Weather Service confirmed that a tornado touched down in Little Rock. It was tracked from just southwest of West Markham Street and John Barrow Road to the Heights neighborhood, ending above Rebsamen Park.

While restoration advanced rapidly early on, progress was hampered by high winds during the day Friday, causing additional outages. Compounding the difficulty was that much of the damage was to equipment behind residences in older neighborhoods, making access a challenge.

All of the remaining outages are in Little Rock, clustered near the intersections of West Markham and John Barrow Road; Mississippi and H Street; and N. University Ave. and Cantrell Road. This damage tracks the path of the tornado.

Customers are encouraged to sign up for My Account Online at www.entergy.com where, among other features, they can sign up to receive text messages telling them their power is out and then when it is back on.

Entergy Arkansas provides electricity to 697,000 customers in 63 counties. Entergy Corporation is an integrated energy company engaged primarily in electric power production and retail distribution operations. Entergy owns and operates power plants with approximately 30,000 megawatts of electric generating capacity, and it is the second-largest nuclear generator in the United States. Entergy delivers electricity to 2.7 million utility customers in Arkansas, Louisiana, Mississippi and Texas. Entergy has annual revenues of more than $11 billion and approximately 15,000 employees.

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Twitter: @EntergyMediaArk