remaining as of 4 p.m.
LITTLE ROCK, Ark. -- As
of 4 p.m., the number of Entergy Arkansas, Inc. outages was down to 15,000
following a series of thunderstorms and tornadoes Monday and Tuesday that
disrupted service to more than 88,000 customers.
“As we continue service
restoration to our customers who have been affected by the recent severe
weather, we extend our sympathies to those in other parts of the country who
have been devastated by this week’s deadly weather,” said Entergy Arkansas
President and Chief Executive Officer Hugh McDonald.
“Many of the electric
utilities serving those customers have come to our aid many times over the past
several years. We appreciate their responses in our times of need and will be
ready to help them recover just as soon as we restore service to all of our
was the fourth major storm system to hit Arkansas in two weeks. About 1,200
additional workers are in Arkansas to help with the restoration, some from
Entergy Arkansas sister companies, some contractors, and some from other utility
Scouts found 727 poles
down or broken, 1,296 spans (the space between poles) of wire to be replaced,
and another 696 spans that needed fallen trees removed from them.
Entergy Arkansas plans
to make significant progress in the restoration through tomorrow, with the
majority of customers having power by Friday night. Some of the more difficult
cases, however, will carry over through Sunday night.
While the skies have
cleared, flooding is a problem in places. For instance, the company has had to
take a substation at Pocahontas out of service because of flooding on the Black
concentration of Entergy Arkansas outages is in Garland and Hot Spring Counties,
with about 6,000 out of service there. There are just under 500 outages in
Pulaski County, and nearly 3,800 in Faulkner County, where a tornado badly
damaged the town of Vilonia.
Entergy Arkansas has opened two temporary Customer Information Centers for
customers who would like to speak with a company representative face to face.
They are in Vilonia and Hot Springs:
Baptist Church, 873 Hwy 64 East in the Family Life Room, 9 a.m. to 5 p.m.
Hot Springs: Chamber of Commerce office, 659 Ouachita, 9 a.m. to 5 p.m.
Stay away from downed
power lines. If you see a power line on the ground and suspect Entergy doesn’t
know about it already, call 1-800-9-OUTAGE to report dangerous situations, as
well as outages.
Customers are encouraged
to sign up for My Account Online at entergy.com where, among other features,
they can sign up to receive text messages telling them their power is out and
then when it is back on.
provides electricity to 697,000 customers in 63 counties. Entergy Corporation is
an integrated energy company engaged primarily in electric power production and
retail distribution operations. Entergy owns and operates power plants with
approximately 30,000 megawatts of electric generating capacity, and it is the
second-largest nuclear generator in the United States. Entergy delivers
electricity to 2.7 million utility customers in Arkansas, Louisiana, Mississippi
and Texas. Entergy has annual revenues of more than $11 billion and
approximately 15,000 employees.
online address is