Entergy’s new tools and services give customers more control over summer energy costs

Beaumont, Texas – As temperatures rise and electricity use increases, Entergy Texas, Inc. reminds customers that there’s power in numbers when it comes to saving money on summertime energy bills.

Via the continuation of its “You’ve Got the Power” initiative, which hailed impressive results in its first year last summer, Entergy is again offering multiple ways to help customers gain more control over energy use and receive assistance with energy expenses.

“This summer, customers have an unprecedented number of tools and services at their fingertips to help them manage energy costs more effectively,” said Vernon Pierce, customer service director for Entergy Texas, Inc. “Customers have told us that saving money is their top priority, and there’s no better time than summer to equip them with practical, convenient solutions to deal with higher electricity usage that comes with hot weather.”

In May, Entergy introduced the “Save Me Money” program to provide customers with more resources and tools to help lower energy costs. At entergy.com/savemoney, customers will meet Tom, Entergy’s myAdvisor, who takes visitors on a virtual tour of helpful energy-related topics and provides personalized money-saving tips.

“Tom” is part of Entergy’s new suite of self-service, easy-to-use tools to help customers understand their bills, learn about different payment options and discover easy energy- and money-saving ideas they can implement at home.

Features include step-by-step videos and printouts on energy-saving home projects, energy-saving calculators, and energy-efficiency programs that offer incentives to customers who invest in energy-efficient lighting, appliances and upgrades. Also, account management options such as Level Billing are available at entergy.com/mypaymentoptions to help customers manage energy costs more effectively year-round.

In response to the extended summer heat wave of 2011, Entergy pledged $1 million to The Power to Care grant program and sponsored telethons and other fundraising activities throughout its four-state service area to provide emergency bill-payment assistance to seniors and disabled individuals in crisis. Through partnerships with nonprofit agencies, Entergy will continue to support The Power to Care program this summer.

In addition, Entergy’s annual “Beat the Heat” program distributes hundreds of energy-efficient box fans to qualifying customers to provide relief during the hottest months of the year.

Throughout the summer, Entergy representatives will be busy in communities making energy-efficiency presentations and conducting workshops designed to help customers save money.

“This summer, ‘You’ve Got the Power’ reminds customers that they have more options than ever to save money,” Pierce said. “We encourage customers to take advantage of energy-saving programs that can lower bills and make homes more energy efficient for every season.”

Entergy, Inc. delivers electricity to more than 400,000 customers in 27 counties. It is a subsidiary of Entergy Corporation. Entergy is an integrated energy company engaged primarily in electric power production and retail distribution operations. Entergy owns and operates power plants with approximately 30,000 megawatts of electric generating capacity, and it is the second-largest nuclear generator in the United States. Entergy delivers electricity to 2.8 million utility customers in Arkansas, Louisiana, Mississippi and Texas.

-30-
entergytexas.com
Twitter: @EntergyTX