WEST MONROE, La. – As of 3 p.m.,
Entergy crews have restored power to all but fewer than 300 north Louisiana
customers, including approximately 250 in the hardest hit area around the city
of Homer, who lost electrical service Tuesday in the wake of a severe
thunderstorm system that swept through the region.
Crews continue to work as safely and
quickly as possible and anticipate restoring electrical service by 9 p.m. to
almost all customers who can receive power. A small number of isolated outage
cases resulting from the most severe damage may carry over until Friday.
A severe thunderstorm system caused
damage to Entergy’s electrical system in north Louisiana Tuesday, most heavily
impacting the Homer area. Poles were downed, cross arms were broken,
transformers were damaged and more than 200 spans of wire were knocked down by
the storms, causing power outages that affected more than 14,000 customers
across north Louisiana at peak.
Additional Entergy employees and
contract workers traveled from other service areas in the state to bolster north
Louisiana restoration efforts, with more than 140 crews concentrated in the
As always, safety is a priority for
Entergy throughout the restoration process, and Customers are urged also to make
safety their priority and stay away from downed power lines.
Restoration of electric facilities in
severe storm damaged regions is dangerous work. “We understand our customers
have questions about the status of their service and ask that they please
refrain from distracting crews from their work, as this not only slows
restoration progress but can also imperil employees’ and customers’ safety,”
said Jeff Aycock, regional customer service manager for Entergy Louisiana’s
Entergy representatives are available
to answer customer questions face-to-face at a customer information center in
Homer, La., at the Claiborne Parish Police Jury Building, located at 507 W. Main
St. The center is open today until 7 p.m. and, based on current restoration
estimates, will not re-open tomorrow.
If customers see a downed power line
or broken equipment and suspect Entergy doesn''t know about it already, they
should call 1-800-9OUTAGE. “Customers should also call this number if their
neighbors’ power has been restored, or if they received a text alert saying
power has been restored, but their electrical service is still out,” said
Customers can access current outage
information down to the street level by going to
clicking on “View Outages”. Customers can also sign up for text alerts notifying
them of outages and power restoration progress by registering online at
entergy-louisiana.com or by
texting to number 368374 with the Entergy account number and ZIP code in the
message. Text messages may result in a charge to you by your wireless provider.
Entergy’s Louisiana utility companies
serve more than one million customers through the operating companies Entergy
Louisiana, LLC and Entergy Gulf States Louisiana, L.L.C. With operations in
southern, central and northeastern Louisiana, the companies are part of Entergy
Corporation’s electric system serving 2.8 million customers in Louisiana,
Arkansas, Mississippi and Texas.