Online resources make it easy for customers to lower their energy use

New Orleans, La. – For Entergy New Orleans customers who are looking to conserve energy and save money on their monthly electric bills, helpful tips and tools are now just a mouse-click away at entergyneworleans.com/savemoney.

Customers typically use more electricity in the summer months when rising temperatures lead to increased air conditioning use. Air conditioners can account for as much as half of a typical bill and that increased usage often leads to higher energy bills.

The new Save Money portion of the Entergy New Orleans website features information and videos grouped into easy-to-use categories known as myAdvisor, myHome and myResources.

“At Entergy, we are committed to keeping you informed and helping you save money,” said Melonie Hall, director of customer service at Entergy New Orleans, Inc. “Our electricity rates are well below the national average, and we are taking steps to ensure that our customers have the information they need to help manage their energy usage. Using energy more efficiently can lead to lower energy bills.”

The myAdvisor feature, hosted by “Tom,” helps customers better understand their bills and offers answers to common questions. The myHome section, hosted by the “Anderson family,” uses an online representation of a house to provide tips (including graphics and videos) on how customers can save money in each room. The myResources page is an online library that features additional tips and actions that customers can take to lower their monthly bill.

Entergy New Orleans customers also have access to a variety of energy efficiency programs through Energy Smart. The program helps customers save by offering energy audits, A/C tune-ups, ceiling and wall insulation, duct and home leakage sealing, solar water heating and installation of compact fluorescent light bulbs. More information can be found at energysmartnola.info.

Customers can also reduce energy consumption by making a few simple changes around their home or business. Examples include:

• Setting the thermostat to 78 or the highest comfortable temperature. Each degree cooler than 78 can increase a bill as much as 3 percent.

• Keep air conditioner filters clean. Aluminum mesh filters should be washed and fiberglass filters should be replaced monthly.

• Close shades and drapes on the sunny side of the house during the day to keep light and heat out.

• Use kitchen and bathroom exhaust fans to remove excess heat and humidity caused by cooking, laundering and bathing.

• Place window and central air conditioning units on the shady or north side of your home when possible. When using window units, shut doors to unused rooms, and close floor or wall registers used for heating.

Entergy New Orleans, Inc. is an electric and gas utility serving Orleans Parish and is a subsidiary of Entergy Corporation. The company provides electricity to more than 160,000 customers and natural gas to more than 100,000 customers in Orleans Parish.

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Twitter: @EntergyNOLA