Code of Entegrity

Guiding Principles 

A. ENTERGY’S COMMITMENT

This Code reflects Entergy’s uncompromising commitment to do what is legal and ethical in all aspects of our dealings. It is vital to Entergy’s success to maintain and enhance our reputation as an exceptional company with the highest standards of ethics and legal integrity. To support this commitment, Entergy maintains a comprehensive and effective compliance system. This Code is a fundamental part of that system.

B. ENTERGY’S CORE VALUES

The following core values are the foundation of Entergy’s success and should guide your daily activities within and on behalf of the Company. We will accomplish these goals only by acting in a manner that is ethical and consistent with the law.

Create and Sustain a Safe Work Environment

Our goal is to provide reliable quality service in a manner that preserves the safety of our employees, the general public, and the environment. Each of us has a responsibility to ensure that this goal is met.

Possess a Winning Spirit

We are confident in our skills and abilities. We expect our total return to shareholders to be among the highest, our operating performance to be among the best, and our service to be unmatched.

Focus on Our Customers

Customer satisfaction is the most important measure of Entergy’s success. It is our goal as the service provider of choice to listen to our customers, to adapt quickly to market conditions, and to meet and exceed our customers’ quality and service standards.

Grow the Business

Our commitment to shareholders is to take a leadership role in our core and expanding businesses and to earn them a superior financial return. We will build and manage a high-performing portfolio of businesses and seek long-term growth opportunities.

Be Active Team Players

The power of people working collectively to achieve results is the foundation of Entergy’s business. Building competitive capabilities requires the combined effort of individuals and groups, shared responsibility, and cooperative working relationships.

Treat People with Respect

The manner in which we treat others and conduct business should foster mutual respect, cooperation, and productivity among people. As individuals and professionals, we have the obligation and the opportunity to encourage diversity, acceptance, and an environment that maximizes the full potential of our workforce.

Aggressively Look for Better Ways

We will constantly and proactively seek ways to accomplish tasks as efficiently and effectively as possible.

Take Action to Achieve Results

We are empowered to solve problems, to improve processes, and to make decisions that will benefit the customer and the Company’s long-term value.

Above All, Act with Integrity

The nature of our business imposes special obligations of public trust upon us. We are committed to meeting those obligations without compromise and with the highest level of integrity, commitment, and care. As good corporate citizens, we will help our organization preserve a strong, positive business reputation.