EntergyFACTS

• Entergy concluded 2009 as the safest year in company history with the lowest injury rate, the lowest lost work day injury rate and the lowest contractor injury rate.
• Entergy has reduced the rate of lost-work-day incidents continually since 1998.
• As of year-end 2009, 70 Entergy work sites had earned Star status under the Occupational Safety and Health Administration’s Voluntary Protection Program (OSHA VPP), the highest possible safety rating for an industrial work site.
• Entergy’s Distribution organization turned in a stellar safety performance in 2009 reducing total number of injuries by 28 percent compared to 2008.
• In 2009, Entergy was recognized by the Dow Jones Sustainability Index World Listing for the Best Utility Safety Program.

• Entergy’s sound ethical principles, along with its innovative initiatives in the community, have propelled the company to the forefront of the industry.
• Our adherence to our values has earned us respect and a reputation as a company that improves its community.
• In 2008, for the second year in a row, Entergy was named to the Forbes list of America’s Most Trustworthy Companies for its corporate governance practices and accounting transparency.
• Doing the right thing, such as braving the elements, can be tough. But we do it every time, as evidenced by Entergy’s winning an Edison Electric Institute Emergency Recovery Award in 2010. Entergy has won an EEI Emergency Response or Emergency Assistance award for 12 straight years. It is the only utility in the country to do so.

• Improvements to Entergy’s distribution and transmission infrastructure since 1998 have resulted in a 51 percent reduction in frequency of outages and a 24 percent decrease in the length of outages.
• Entergy’s employees and contractors executed the safest and fastest storm restoration effort in the company’s history following two back-to-back hurricanes that struck within a two-week period in 2008.
• Entergy is recognized as a leader in safe, effective storm restoration. Entergy has received an Edison Electric Institute storm response award for 12 consecutive years. Entergy is the only company to be honored every year since the EEI Emergency Response Awards were first presented in 1998. Entergy has won five awards for its efforts restoring power to its own customers and nine awards for helping other utilities repair their systems.

• In 2009, Entergy employees and retirees logged more than 68,697 volunteer hours.
• Entergy and its Charitable Foundation awarded grants totaling $15.7 million to almost 3,000 nonprofit organizations in 2009.
• Entergy along with its employees and customers raised more than $2.3 million in local bill payment assistance funds in 2009.
• In 2009, Entergy was one of only two U.S. utility companies selected to the Dow Jones Sustainability World Index, and was named to the North American Index for the eighth consecutive year. Entergy was the only U.S. utility on the World Index in 2006, 2007 and 2008. The Dow Jones Sustainability Indexes follow a best-in-class approach and include sustainability leaders from each industry on a global and regional level. The annual review is based on a comprehensive analysis of corporate economic, environmental and social performance that assesses issues such as corporate governance, risk management, climate change mitigation, supply chain standards and labor practices.
• Entergy is the second cleanest utility generator among the top 10 generators and was the first U.S. utility to voluntarily stabilize greenhouse gas emissions.
   

• Entergy offers a competitive total rewards package of compensation and benefits, and pays for performance through incentive plans and merit pay increases.
• Entergy helps employees prepare for the future through retirement and savings plans and student scholarships.
• Entergy invests in an employee development program that encourages employees to create career plans for accomplishing their goals through continuing education, specialized training, cross-training opportunities and special team projects.
• Entergy promotes an inclusive work environment through more than 20 diversity and inclusion councils and employee-initiated affinity groups.

• In 2003 Entergy won the highest award given to a utility company, the Global Power Company of the Year award. BusinessWeek said Entergy has created “one of the nation’s most efficient and safest fleets of nuclear energy plants.”
• With Katrina bearing down, we lived our safety-first operating philosophy. Entergy shut down its Waterford 3 nuclear plant 25 miles west of New Orleans sooner than procedures required, just to make sure the reactor was safe.
• In 2007, Entergy Nuclear received one of the first early site permits in the country from the Nuclear Regulatory Commission for a possible new nuclear unit at the Grand Gulf site in Mississippi.
• We are the first company to commit to preparing two combined Construction and Operating Licenses for new nuclear plants at two different sites – through NuStart Energy Development LLC at Grand Gulf and River Bend Station near St. Francisville, La.

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Quick Facts

• Entergy employs approximately 15,000 people.
• Entergy owns and operates power plants with approximately 30,000 megawatts of electric generating capacity.
• Entergy is the second-largest nuclear generator in the United States.
• Entergy delivers electricity to 2.7 million utility customers in Arkansas, Louisiana, Mississippi and Texas.
• Entergy supplies natural gas to approximately 189,000 customers in Baton Rouge and New Orleans.
• Entergy operates a system composed of more than 15,500 miles of high-voltage transmission lines and 1,550 transmission substations.
• Entergy is a Fortune 500 company with revenues of more than $10 billion in 2009.
• Entergy and its Charitable Foundation awarded grants totaling $15.9 million to almost 3,000 nonprofit organizations in 2008.

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