Values & Ethics
At Entergy, we are committed to a system of shared values to guide interactions with our owners, customers, employees and communities. These values are:
- Create and Sustain a Safe and Healthy Life
- Cultivate a Diverse and Inclusive Work Culture
- Possess a Winning Spirit
- Focus on Our Customers
- Grow the Business
- Be Active Team Players
- Treat People with Respect
- Aggressively Look for Better Ways
- Take Actions to Achieve Results
- Above All, Act with Integrity
These values shape Entergy’s high standards of conducting business in a fair and honest fashion. Our integrity is one of the most valuable elements of our corporate culture and what we base our decisions on every day. Entergy Chairman and CEO Leo Denault reinforced these values when stating, “Our commitment to integrity, to community service, to ethics beyond compliance and to doing the right thing, even if it is hard or uncomfortable, will never change.” At Entergy, we aim to not only continuously build, but to maintain a culture of integrity. As our CEO notes, this is more than a culture of compliance, where the main focus is centered on following laws and regulations relevant to our operations. It is a culture of integrity, where our employees are trusted to take the right actions even when there are no rules.
Entergy maintains an ethics and compliance program, including its Code of Entegrity. The Code outlines key company policies and provides the ethical standards of behavior expected of all employees. We expect every Entergy employee to know and follow the Code.
The Code and underlying policies are not the only parts of the ethics and compliance program. We have codes of business conduct for temporary workers and suppliers. We provide education for our employees on various ethics and compliance topics. We also identify applicable laws and risks of non-compliance and then decrease those risks through preventive and detective measures and corrective action.
Importantly, we also offer a toll-free Ethics Line, 1-888-257-ETHIC (1-888-257-3844). This provides employees, customers, investors, contractors, and suppliers with a way to report violations of the Code of Entegrity, company policies, or any other laws and regulations. Callers can remain anonymous. A single call made in good faith could prevent a harmful or dangerous situation from developing.
If you notice any activity that is not in compliance with company values, or policies, or that violates our Code of Entegrity, we ask you to report these activities. Our reputation and our future depend on it. All calls to the Ethics Line are handled on a confidential basis.
Entergy did not experience any material breaches of the Code of Entegrity, including anti-corruption and bribery policies, during 2016.
For questions regarding Entergy's shared values, the Ethics Line or the Code of Entegrity, please contact Entergy's Ethics and Compliance Department by clicking here.