Committing to Future Progress

t Entergy, our aspirations, point-of-view-driven business model, experienced employees and commitment to sustainable development drive our success. We deliberately apply our organizational strengths to overcome external challenges and make progress toward our long-term aspirations. We are committed to continued progress in 2010.
Safety and Environmental Commitments
We will strive to achieve an accident-free work environment at every work location by reinforcing the appropriate culture, systems and behaviors to make safety everyone’s responsibility. We will provide safety programs that emphasize employee participation, regular self-evaluation and a comprehensive approach to consistently meet performance-based criteria. Entergy work sites will be encouraged, but not required, to apply for certification under the Occupational Safety and Health Association’s Voluntary Protection Program.
We will continue to execute our five-year comprehensive strategic safety plan and its six initiatives. The plan targets a 50 percent reduction in Lost Work Day Incident Rate performance and an enhanced focus on eliminating all fatalities. As teams for each of the initiatives identify best practices and gaps in our performance, we will implement safety programs to close gaps.
We will strive to be the cleanest power generator in America – one that voluntarily limits its greenhouse gas emission levels and conserves natural resources in as many ways as possible. We will strive to support efforts to preserve the air, water and biodiversity in the areas where we operate. To that end, we will continue to execute against our comprehensive environmental plan, which is focused on voluntarily stabilizing our greenhouse gas emissions, coastal restoration, energy efficiency, environmental community improvements and recycling.
We will continue to invest in our clean generation portfolio by pursuing investments in new or repowered assets that are efficient and provide lower cost alternatives for our utility customers. We will also preserve our option for new nuclear development and pursue opportunities to explore renewable energy sources such as solar, wind and hydropower.
We will work with policymakers to establish a smart carbon policy in the U.S. that includes finding a fix for conventional coal plants, the single largest source of global greenhouse gas emissions. We will advocate aggressively for action on the climate change issue, which we believe is one of the most important challenges our society faces.
Low-Income and Social Responsibility Commitments
We aspire to break the cycle of poverty and contribute to a society that is healthy, educated and productive. Our Low-Income Initiative will continue to focus on assisting needy customers and breaking the cycle of poverty by:
- Improving the flow of funds to low-income customers by advocating for funding for the federal Low Income Home Energy Assistance Program and raising customer assistance funds under the Power to Care program.
- Helping customers better manage their energy use through weatherization and conservation education efforts by Entergy Corporation and its utility operating companies.
- Moving customers toward self-sufficiency by educating them about available benefits such as the Earned Income Tax Credit, supporting innovative efforts like the Individual Development Accounts program with the Foundation for the Mid South, and funding education and job-training programs and research.
More detail on the specific initiatives we will use to meet our low-income commitments is available in our Low-Income Customer Assistance Initiative Progress Report at entergy.com.
We will support and strengthen the communities we serve through corporate giving, employee giving and volunteerism. Our corporate giving is focused on educational and environmental initiatives as well as efforts to assist people living in poverty.
We will support the development of an engaged and diverse work force. We are committed to providing our employees with opportunities to grow and reach their full potential. We are committed to building an inclusive work environment that values the contributions and talents of each individual.
Financial Commitments
For 11 years, Entergy has applied its proven strengths to overcome external challenges and deliver value to its stakeholders. Going forward, we will continue to form and take action on well-informed, dynamic points of view. We will remain disciplined financial stewards, prudently managing cash flows and associated risks, and maintaining strong liquidity and solid credit metrics that support ready access to capital on reasonable terms. As dictated by our stakeholders and our risk management principles, we will invest our cash in dividend growth, share repurchases, debt retirements and reinvestment opportunities in our business. Entergy is resourceful, adaptable and relentless in its pursuit of growth. As we have in years past, we will continue to diligently apply our strengths to generate positive results for our stakeholders.



