Customer Service
For Consumer and Business customer service questions such as those regarding meter reading, billing, payments, and permits and deposits, please select the appropriate Entergy company below:
To speak to a customer service representative call 1-800-Entergy (1-800-368-3749):
Residential Customer Service - Monday through Friday 7:00 am to 7:00 pm
Business Customer Service - Monday through Friday 8:00 am to 5:00 pm
Report Outage or Emergencies – Representatives are available 24 X 7
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Menu Options:
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Option
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Hear current balance, make a payment, or request payment arrangements…
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1
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Report a power outage, gas outage or emergency, outdoor lighting repair, set or change outage alert preference, get a power outage status or report any other power related problem…
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2
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Start, stop, or move service…
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3
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For all other matters…
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4
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