Companies will follow award-winning restoration process

New Orleans, La. – With the remnants of the tropical weather system known as Bonnie approaching southeast Louisiana, the Entergy companies that serve the southern part of the state are prepared and ready for action once the storm passes.

Local crews from Entergy Louisiana, LLC and Entergy New Orleans, Inc., are staged near the potential impact areas and will be joined by other Entergy crews from the Lake Charles area and north Louisiana. Additionally, there are additional crews, including more than 100 workers from Entergy Texas, Inc., on standby that can be deployed if needed.

Once the storm passes, the restoration crews will follow Entergy’s proven and award-winning restoration process. Tree trimmers will begin clearing lines while scouts will assess the damage to determine the most heavily impacted areas. The first priority for the restoration teams will be to repair the grid for emergency services such as hospitals, fire and police stations and pumping stations. Other priorities include nursing homes and communication outlets. Restoration crews then work to repair lines that will get lights back on for the greatest number of people before moving into smaller, less populated areas.

Earlier this year, Entergy won the Edison Electric Institute’s Emergency Recovery Award for outstanding efforts in power restoration. It marked the 12th consecutive year that Entergy has received a storm response award from the EEI. Entergy is the only utility in the country that has been honored every year since the EEI Emergency Response Awards were first presented in 1998.

Customers can receive information about local outages from the companies’ new Storm Center website. The website features news updates and customers can subscribe to receive updates when information is added to the site. The site has a link to Entergy’s View Outages site, which provides a map that shows detailed outage information. The site also features informational videos, general information about Entergy’s restoration process and links to other informational websites such as The Weather Channel, the Red Cross and news outlets.

Entergy New Orleans, Inc. is an electric and gas utility serving Orleans Parish and is a subsidiary of Entergy Corporation. The company provides electricity to more than 150,000 customers and natural gas to more than 96,000 customers in Orleans Parish.

Entergy’s Louisiana utility companies serve more than one million customers through the operating companies Entergy Louisiana, LLC and Entergy Gulf States Louisiana, L.L.C. With operations in southern, central and northeastern Louisiana, the companies are part of Entergy Corporation’s electric system serving 2.7 million customers in Louisiana, Arkansas, Mississippi and Texas.

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