Company further enhances customer and stakeholder communications
New Orleans, La. – Entergy has been a
leader in the utility industry in providing Web transaction services, including
transaction texting, outage
maps and mobile Web access. Now, Entergy adds a new tool to its digital
communications: The Entergy App for iPhone.
Combined with other recently launched
digital offerings –
Advisor – the app further solidifies Entergy’s commitment to addressing
customer wants and needs. The first version of the Entergy app features customer
account information, company news, nuclear energy basics, environmental
performance details and more.
“This is another great tool for our
customers. It illustrates our focus on delivering a positive customer experience
by providing information that matters most to them using a variety of
platforms,” said Rod West, executive vice president and chief administrative
officer. “We have such a wide range of audiences with an even wider range of
needs. So we listened to our stakeholders and made sure to design our app in a
way that puts them in complete control of what they ultimately see on their
The Entergy app’s architecture is
unique, allowing users to personalize their home screen with sections relevant
to their interests.
“The end result is just the
beginning,” West said. “The app is an innovative new channel for public
engagement, but we are already developing additional features based on initial
The Entergy App is available today for download on the
Apple App Store. An Android version of the
app is currently in development.
Entergy Corporation is an integrated energy company engaged primarily in
electric power production and retail distribution operations. Entergy owns and
operates power plants with approximately 30,000 megawatts of electric generating
capacity, and it is the second-largest nuclear generator in the United States.
Entergy delivers electricity to 2.8 million utility customers in Arkansas,
Louisiana, Mississippi, and Texas. Entergy has annual revenues of more than $11
billion and approximately 15,000 employees.