Power Restored to Approximately 100,000
LITTLE ROCK, Ark. – Power has been restored to approximately 100,000 Entergy
Arkansas customers as of 4:30 p.m. Friday, as out-of-state crews have joined the
effort to get the lights back on for the remaining 94,000 Arkansas customers
still without power since a Christmas Day storm.
Damage assessments are expected to be completed Friday as some 4,000
additional workers are on the job, repairing damage left by the freezing rain,
sleet and snow storm that, at its peak, knocked out power to 194,233 Entergy
Arkansas customers. Among the crews assisting in restoration work in Arkansas
are Entergy personnel from Louisiana, Mississippi and Texas. Also on the job are
contractors from 15 states as far away as Florida and South Carolina.
“All repairs to the transmission system substations affecting customers have
been complete. Although we are making good progress in challenging conditions,
we still expect getting the lights back on will be a lengthy process in
Arkansas. The majority of the remaining power outages will be repaired within
the next couple of days, but some of the more difficult cases could take as long
as Tuesday to complete,” said Hugh McDonald, president and CEO of Entergy
The combination of ice, heavy snow and high winds caused extensive power
outages in some of the most highly populated areas has made this an especially
Entergy reminds customers to stay safe during this period and remember to
stay away from downed power lines. Do not trim trees or remove debris on or near
downed power lines. Only power company crews or their contractors should remove
trees or limbs touching power lines. Additionally, customers are urged to stay a
safe distance away from active work zones and restoration workers on the job.
Customers should call 1-800-9OUTAGE toll-free to report electric outages.
Customer Information Centers will open at 10 a.m. in Little Rock, Hot Springs
and Malvern. CICs let customers meet in person with company representatives to
discuss their outages. Information available at a CIC is localized and may not
be useful for customers who live outside of the immediate area. Detailed CIC
location information will be available starting tomorrow to customers who call
1-800-9OUTAGE (1-800-368-3749), press option 6 and enter their ZIP code.
Entergy Arkansas provides electricity to approximately 700,000 customers in
63 counties. Entergy Arkansas is a subsidiary of Entergy Corporation, which is
an integrated energy company engaged primarily in electric power production and
retail distribution operations. Entergy Corporation's utilities own and operate
power plants with approximately 30,000 megawatts of electric generating
capacity, including more than 10,000 megawatts of nuclear power, making it one
of the nation's leading nuclear generators. The Entergy utilities deliver
electricity to 2.8 million utility customers in Arkansas, Louisiana, Mississippi
and Texas. Entergy Corporation has annual revenues of more than $11 billion and
approximately 15,000 employees.