National Weather Service extends ice storm warning in the northern
portion of the state
BATON ROUGE, La. – With the winter weather system still hovering over the
state, Entergy’s Louisiana utilities are sending additional crews to respond to
power outages caused by accumulating frozen precipitation in north Louisiana.
The National Weather Service has extended its original ice storm warning for
the northern portion of the state, as well as parts of Arkansas and Mississippi,
through today. The warning calls for freezing rain mixed with sleet and
temperatures remaining near or below freezing through the night.
The additional Entergy Louisiana, LLC and Entergy Gulf States Louisiana,
L.L.C. crews are drawn from work groups around the state, leaving enough
personnel to manage work in their respective local areas.
“While we don’t expect extended outages like other parts of the country saw
in December, we have positioned crews and additional resources to safely restore
power to our customers as quickly as possible,” said Jeff Aycock, regional
customer service manager in West Monroe. “Customer and employee safety is our
primary concern. We urge customers to stay away from downed power lines and to
report them to us immediately.”
Customers should call 1-800-9OUTAGE (1-800-968-8243) to report downed or
dangling power lines, poles or other damaged equipment. They also can use the “Report
Safety Hazards” form found on the
Entergy Louisiana Facebook page.
Entergy officials continue to work with the company’s weather experts to
better understand the potential risk and prepare accordingly. A winter storm can
pose a significant threat to an electric system if ice and snow accumulate on
wires and overhead tree limbs. Tree branches can snap under the additional
weight and fall on the electrical system, which causes outages.
Customers are encouraged to download Entergy’s mobile app to quickly access
outage maps and information. Storm-preparedness tips and online services are
available to customers through “Entergy
Storm Center,” “myAccount”
and “View Outages.” Through
myAccount, customers can sign up to send and receive text information about
power outages through their cellphones. Customers can also receive alerts about
outages at their homes and businesses. To use the service, customers must
register a cellphone number to their Entergy account. Registration is simple.
From any text-capable cellphone, send the message REG to 368374. The system will
respond and ask for an Entergy account number and ZIP code.
Entergy’s Louisiana utility companies serve more than one million customers
through the operating companies Entergy Louisiana, LLC and Entergy Gulf States
Louisiana, L.L.C. With operations in southern, central and northeastern
Louisiana, the companies are part of Entergy Corporation’s electric system
serving 2.8 million customers in Louisiana, Arkansas, Mississippi and Texas.