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Global Reporting Initiative Index

SOCIETY INDICATORS

RESPONSE/ REFERENCES

DMA SO

Management approach to communities, corruption, public policy, anti-competitive behavior, compliance

Our goal is to contribute to a society that is healthy, educated and productive by strengthening the communities we serve.  As a power provider, our revenue growth is directly tied to the economic health of the communities we serve. Communities must have a strong education system, healthy environment and rich quality of life to attract businesses, families and individuals and grow the local economy. Our approach is focused on contributing to economic development, engaging with our communities, strategic giving and volunteerism. 2011 Sustainability Report pages 20-27, 44-49

EU19

Energy planning stakeholder participation

2011 Sustainability Report page 28

EU21

Contingency planning measures

In addition to extensive emergency management plans detailed for electricity delivery and nuclear generation disasters and recovery, Entergy has a business continuity plan, updated annually. 2011 Sustainability Report page 26 and Storm Center

Communities

SO1

Community impact management

2011 Sustainability Report pages 28-31, 44-49

SO9

Negative community impact from operations

Safe, reliable operations are a top priority at Entergy, and we continuously look to new programs or technologies to improve performance in outage frequency and duration. 2011 Sustainability Report pages 20-28

SO10

Managing negative community impact

2011 Sustainability Report pages 22-23, 24-25, 26-27

EU22

People displaced by projects

None

Corruption

SO2

Business units analyzed for corruption risk

All (100 percent) of Entergy's businesses are subject to corruption risk assessments.

SO3

Employees anti-corruption training

All our employees receive required training in the Code of Entegrity, which includes anti-corruption policies and procedures. As appropriate to their responsibilities, certain employees receive more comprehensive training on Foreign Corrupt Practices Act compliance and other anti-bribery provisions. 

SO4

Actions in response to corruption incidents

Entergy has not adopted the practice of publicly reporting on non-material breaches against our Code of Entegrity. Further, the Company has not experienced any material breaches in its corruption or bribery policy, so no public reporting has been necessary from a legal or regulatory perspective. A comprehensive report on ethical performance is reviewed by the audit committee of our Board of Directors. 

Public Policy

SO5

Public policy positions, participation

2011 Sustainability Report pages 16-19

SO6

Political contributions

In addition to addressing political contributions in our Code of Entegrity and political contributions policy, further information is available in our 2011 Sustainability Report pages 16-19 and political contributions report.

Anti-Competitive Behavior

SO7

Non-competitive behavior

Entergy was notified in September 2010 by the U.S. Department of Justice that the DOJ had commenced a civil investigation of competitive issues concerning certain generation procurement, dispatch and transmission system practices and policies of the Company’s utility operating companies. The investigation was reported in the Company’s Form 10-Q for the quarter-ended September 30, 2010 page 19, Form 10-K for the year-ended December 31, 2010 page 28 and 2011 SEC Form 10-K page 32.

Compliance

SO8

Non-compliance fines

2011 SEC Form 10-K page 234 for litigation discussion