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GRI Standard Title  Disclosure Number Disclosure Title Entergy Response  Page Numbers
General Disclosures 102-1 Name of the organization Entergy Corporation
General Disclosures 102-2 Activities, brands, products, and services Entergy Corporation (NYSE: ETR) is an integrated energy company engaged primarily in electric power production and retail distribution operations.
General Disclosures 102-3 Location of headquarters New Orleans, Louisiana, USA
General Disclosures 102-4 Location of operations Entergy’s utility business provides electric retail and wholesale power to customers in four states through five utility operating companies: Entergy Arkansas, LLC; Entergy Louisiana, LLC; Entergy Mississippi, LLC; Entergy New Orleans, LLC; and Entergy Texas, Inc. Entergy also delivers natural gas services to 200,000 customers in New Orleans and parts of Baton Rouge, Louisiana, through two of our utility operating companies. 
General Disclosures 102-5 Ownership and legal form Entergy Corporation (NYSE: ETR) is a Fortune 500, investor-owned company.
General Disclosures 102-6 Markets served About Entergy at http://entergy.com/about_entergy
General Disclosures 102-7 Scale of the organization  http://integratedreport.entergy.com/pdf/Entergy_2019_Integrated_Report.pdf Page 16
General Disclosures 102-8 Information on employees and other workers

Performance data table: http://entergy.com/userfiles/content/sustainability/performance_data_table.pdf 

Integrated report:  http://integratedreport.entergy.com/pdf/Entergy_2019_Integrated_Report.pdf

Page 37-42
General Disclosures 102-9 Supply chain http://entergy.com/operations_information/supply_chain/
General Disclosures 102-10 Significant changes to the organization and its supply chain

Updates on our supply chain can be found in our 2019 integrated report:

http://integratedreport.entergy.com/pdf/Entergy_2019_Integrated_Report.pdf

Page 69-70
General Disclosures 102-11 Precautionary Principle or approach
General Disclosures 102-12 External initiatives

Entergy's report on advocacy and political partnerships is provided in the corporate governance page of entergy.com.

http://entergy.com/userfiles/content/investor_relations/pdfs/2018_Advocacy_and_Political_Contributions_Report.pdf

General Disclosures 102-13 Membership of associations  http://entergy.com/userfiles/content/investor_relations/pdfs/2018_Advocacy_and_Political_Contributions_Report.pdf
General Disclosures 102-14 Statement from senior decision-maker Letter to stakeholders http://integratedreport.entergy.com/pdf/Entergy_2019_Integrated_Report.pdf Page 1-4
General Disclosures 102-15 Key impacts, risks, and opportunities

Entergy's material issues are outlined in our integrated report:

http://integratedreport.entergy.com/pdf/Entergy_2019_Integrated_Report.pdf

Pages 59-63
General Disclosures 102-16 Values, principles, standards, and norms of behavior 

Entergy's values are shared in our integrated report:

http://integratedreport.entergy.com/pdf/Entergy_2019_Integrated_Report.pdf

and in our Code of Entegrity available on entergy.com:

http://entergy.com/userfiles/about_entergy/entegrity/COE.pdf

Page 5
General Disclosures 102-17 Mechanisms for advice and concerns about ethics

Entergy's Ethics Line is available to all stakeholders at 1-888-257-ETHIC (3844) as noted in our Code of Entegrity:

http://entergy.com/userfiles/about_entergy/entegrity/COE.pdf

Page 9
General Disclosures 102-18 Governance structure 

Information on Entergy's Corporate Governance is available at:

http://entergy.com/investor_relations/corporate_governance/

for the Principles of Corporate Governance and Board Committee Charters: 

http://entergy.com/userfiles/content/investor_relations/pdfs/Corporate_Governance_Guidelines.pdf

General Disclosures 102-19 Delegating authority 
General Disclosures 102-20 Executive-level responsibility for economic, environmental, and social topics 

Entergy's board of directors has oversight of all economic, environmental and social issues, as outlined in our integrated report:

http://integratedreport.entergy.com/pdf/Entergy_2019_Integrated_Report.pdf

Page 47
General Disclosures 102-21 Consulting stakeholders on economic, environmental, and social topics 

Entergy's stakeholder engagement process is outlined here https://www.entergy.com/stakeholder-engagement/ and in our integrated report:

http://integratedreport.entergy.com/pdf/Entergy_2019_Integrated_Report.pdf

Page 32
General Disclosures 102-22 Composition of the highest governance body and its committees  http://integratedreport.entergy.com/pdf/Entergy_2019_Integrated_Report.pdf Pages 7-10
General Disclosures 102-23 Chair of the highest governance body 

Leo P. Denault is Entergy Corporation's chairman and CEO as described in the About Us section of entergy.com:

http://www.entergynewsroom.com/executive-team-bios/leo-denault/

General Disclosures 102-24 Nominating and selecting the highest governance body 

Entergy's nomination and selection process for its board of directors is outlined in our 2019 Integrated Report:

http://integratedreport.entergy.com/pdf/Entergy_2019_Integrated_Report.pdf

Pages 7-10
General Disclosures 102-25 Conflicts of interest 

Entergy's Code of Entegrity specifically includes instructions on all conflicts of interest:

http://entergy.com/userfiles/about_entergy/entegrity/COE.pdf

General Disclosures 102-26 Role of highest governance body in setting purpose, values, and strategy

Entergy’s governance structure, mission and vision are outlined in our 2019 Integrated Report:

http://integratedreport.entergy.com/pdf/Entergy_2019_Integrated_Report.pdf

Page 7-10
General Disclosures 102-27 Collective knowledge of highest governance body

The collective knowledge of Entergy's  board of directors is outlined in our 2019 Integrated Report:

http://integratedreport.entergy.com/pdf/Entergy_2019_Integrated_Report.pdf

Pages 7-10
General Disclosures 102-28 Evaluating the highest governance body’s performance 

The process of performance evaluation of Entergy's  board of directors is outlined in our 2019 Integrated Report:

http://integratedreport.entergy.com/pdf/Entergy_2019_Integrated_Report.pdf

Pages 7-10
General Disclosures 102-29 Identifying and managing economic, environmental, and social impacts

Entergy's material issues are outlined in our integrated report:

http://integratedreport.entergy.com/pdf/Entergy_2019_Integrated_Report.pdf

Pages 64-67
General Disclosures 102-30 Effectiveness of risk management processes 

Entergy's risk management process is outlined in our integrated report:

http://integratedreport.entergy.com/pdf/Entergy_2019_Integrated_Report.pdf

Pages 64-67
General Disclosures 102-31 Review of economic, environmental, and social topics

Entergy's economic, environmental and social topics are reviewed annually in our integrated report:

http://integratedreport.entergy.com/pdf/Entergy_2019_Integrated_Report.pdf

Pages 44-70
General Disclosures 102-32 Highest governance body’s role in sustainability reporting 

Entergy's governance committee has oversight of sustainability strategy as described in our integrated report:

http://integratedreport.entergy.com/pdf/Entergy_2019_Integrated_Report.pdf

Pages 47
General Disclosures 102-33 Communicating critical concerns

Entergy's Ethics Line is available to all stakeholders at 1-888-257-ETHIC (3844) as noted in our Code of Entegrity:

http://entergy.com/userfiles/about_entergy/entegrity/COE.pdf

 
General Disclosures 102-34 Nature and total number of critical concerns

Entergy's opportunities and risks are outlined in our 2019 Integrated Report:

http://integratedreport.entergy.com

Pages 60-66
General Disclosures 102-35 Remuneration policies

Policies and processes for executive compensation/remuneration are outlined in our annual SEC Form 10-K:

http://entergy.com/userfiles/content/investor_relations/pdfs/2019_Form_10-K.pdf

Pages 443-490
General Disclosures 102-36 Process for determining remuneration 

Policies and processes for executive compensation/remuneration are outlined in our annual SEC Form 10-K:

http://entergy.com/userfiles/content/investor_relations/pdfs/2019_Form_10-K.pdf

Pages 443-490
General Disclosures 102-37 Stakeholders’ involvement in remuneration 

Policies and processes for executive compensation/remuneration are outlined in our annual SEC Form 10-K:

http://entergy.com/userfiles/content/investor_relations/pdfs/2019_Form_10-K.pdf

Pages 443-490
General Disclosures 102-38 Annual total compensation ratio

Policies and processes for executive compensation/remuneration are outlined in our annual SEC Form 10-K:

http://entergy.com/userfiles/content/investor_relations/pdfs/2019_Form_10-K.pdf

Pages 443-490
General Disclosures 102-39 Percentage increase in annual total compensation ratio

Policies and processes for executive compensation/remuneration are outlined in our annual SEC Form 10-K:

http://entergy.com/userfiles/content/investor_relations/pdfs/2019_Form_10-K.pdf

Pages 443-490
General Disclosures 102-40 List of stakeholder groups 

Entergy identifies its key stakeholders as customers, employees, communities
and owners here:

https://www.entergy.com/stakeholder-engagement/

and in our integrated report:

http://integratedreport.entergy.com/pdf/Entergy_2019_Integrated_Report.pdf

Pages 13, 32 
General Disclosures 102-41 Collective bargaining agreements

30.1% of Entergy employees are represented by bargaining units, as shared in our performance data table:

http://entergy.com/userfiles/content/sustainability/performance_data_table.pdf

General Disclosures 102-42 Identifying and selecting stakeholders 

Entergy identifies its key stakeholders as customers, employees, communities
and owners here:

https://www.entergy.com/stakeholder-engagement/

and in our integrated report:

http://integratedreport.entergy.com/pdf/Entergy_2019_Integrated_Report.pdf

Pages 13, 32 
General Disclosures 102-43 Approach to stakeholder engagement

Entergy's approach to stakeholder engagement is described here:

https://www.entergy.com/stakeholder-engagement/

and in our integrated report:

http://integratedreport.entergy.com/pdf/Entergy_2019_Integrated_Report.pdf

Pages 13, 32 
General Disclosures 102-44 Key topics and concerns raised

Entergy's approach to stakeholder engagement is described here:

https://www.entergy.com/stakeholder-engagement/

and in our integrated report:

http://integratedreport.entergy.com/pdf/Entergy_2019_Integrated_Report.pdf

Pages 13, 32 
General Disclosures 102-45  

Entergy's approach to stakeholder engagement is described here:

https://www.entergy.com/stakeholder-engagement/

and in our integrated report:

http://integratedreport.entergy.com/pdf/Entergy_2019_Integrated_Report.pdf

Pages 13, 33
General Disclosures 102-46 Defining report content and topic Boundaries  http://integratedreport.entergy.com/pdf/Entergy_2019_Integrated_Report.pdf Page 87-88
General Disclosures 102-47 List of material topics  http://integratedreport.entergy.com/pdf/Entergy_2019_Integrated_Report.pdf Pages 60-63
General Disclosures 102-48 Restatements of information
General Disclosures 102-49 Changes in reporting 

In partnership with the Edison Electric Institute and the American Gas Association, Entergy is voluntarily reporting 2019 sustainability quantitative information using a new reporting mechanism.

https://www.entergy.com/userfiles/content/sustainability/EEI-Quantitative-Gas.pdf

 
General Disclosures 102-50 Reporting period  Entergy's sustainability reporting is conducted annually based on the previous year's data.
General Disclosures 102-51 Date of most recent report 

Entergy's 2019 integrated report was released in March 2020.

http://integratedreport.entergy.com/pdf/Entergy_2019_Integrated_Report.pdf

General Disclosures 102-52 Reporting cycle Entergy's sustainability reporting is conducted annually based on the previous year's data.
General Disclosures 102-53 Contact point for questions regarding the report  Questions and feedback can be provided at http://entergy.com/integratedcontact.
General Disclosures 102-54 Claims of reporting in accordance with the GRI Standards

Our 2019 reporting is in accordance with the GRI standards,
including the Electric Utility Sector Supplement, as outlined in our 2019 integrated report.

http://integratedreport.entergy.com/pdf/Entergy_2019_Integrated_Report.pdf

Page 88
General Disclosures 102-55 GRI content index Entergy's Global Reporting Content Index is available at http://entergy.com/sustainability.
General Disclosures 102-56 External assurance  Entergy's external assurance is available at http://entergy.com/sustainability.
Management Approach 103-1 Explanation of the material topic and its Boundary

http://integratedreport.entergy.com/pdf/Entergy_2019_Integrated_Report.pdf

Our Material Issues Determination Process is outlined on the sustainability page of entergy.com:

http://entergy.com/userfiles/content/sustainability/Material_Issues.pdf

Pages 60-66
Management Approach 103-2 The management approach and its components 

Entergy’s management approach and components are outlined in our 2019 Integrated Report:

http://integratedreport.entergy.com/pdf/Entergy_2019_Integrated_Report.pdf

Pages 60-66
Management Approach 103-3 Evaluation of the management approach

Our Material Issues Verification Statement is available on the sustainability page of entergy.com:

http://entergy.com/userfiles/content/sustainability/Entergy_Integrated_Report_Verification_Statement.pdf