Jeffrey Brown, Entergy Arkansas line supervisor in the Warren network, was honored at the 2025 Entergy Awards Ceremony, held earlier this year. The awards celebrate outstanding employee performance, innovation and dedication that support the communities we serve. Brown received the Living the Values award, which recognizes individuals and teams who demonstrated Entergy’s vision, values and behaviors in their interactions with each other, our stakeholders, suppliers or business partners.

Brown, a native of Fordyce, now lives and works in nearby Monticello. So, it was natural for him to get involved in the response to the tragic mass shooting in Fordyce in 2024. Brown sprang into action and coordinated with public officials and Entergy’s customer service team to provide meals for first responders: police, fire, ambulance and hospital workers. He also worked to create and distribute “Frontline Hero/#FordyceStrong” challenge coins to first responders and employees of the Mad Butcher store where the shooting happened.

“I knew a lot of the people affected by that event. My parents still live in the town. I thought it was important to do something to help people get through it,” Brown said.

Leaders said that Brown’s initiative reflected Entergy’s high standards of organizational health and customer and community service excellence in a time of crisis. Even after the one-year anniversary of the tragedy, Brown is still actively working in the community to help find ways to lift up its leaders and continue to make the community stronger.

But the event was only one of the ways he has volunteered in the communities Entergy serves. Brown also has volunteered for the Arkansas food bank in Monticello, the Festival of Stars toy collection drive and other holiday events for families at Arkansas Children’s Hospital in Little Rock, the Hunger Relief Alliance Serving Up Solutions fundraiser, and the KTHV cereal drive. One of his favorite volunteer events is coordinating back-to-school events at area schools.

“Seeing the kids’ faces when they are welcomed back to school after the summer is really rewarding,” he said. “Coming to work at Entergy and then seeing how much we do in the community beyond keeping the lights on has been great. I’m just one of many people at Entergy who volunteer in their community.”

Brown joined the company in 2009 in the Warren network. After serving in several roles with the company, he has now come full circle and is a line supervisor for the network.