Entergy wins prestigious national award for resiliency solutions
The Edison Electric Institute named Entergy as an Outstanding National Key Accounts Customer Service 2022 Award winner for our resiliency solutions. Hundreds of the nation’s leading chain and multi-site businesses—including corporations like Amazon, Marriott, Microsoft and Walmart—voted to honor electric utilities that are providing exceptional service to their corporate customers.
Severe weather is impacting our region with increased strength and greater frequency, which has reinforced the need to accelerate investments to enhance the resilience of Entergy’s electric system, while maintaining affordable energy rates for our customers. As an electricity generator and provider, we play a key role in the communities we serve because the electrical system contributes substantially to withstanding and recovering from severe weather events. As our customers continue to rely increasingly on electricity, providing a resilient and reliable electric grid is critical for them to achieve their desired outcomes.
At Entergy, building a resilient and reliable electric grid is what we do, and it’s been part of our business for decades. Within our Entergy Future Ready resiliency solutions portfolio, Power Through has continued to receive acclaim from commercial and industrial customers since its launch in 2020. Power Through is a backup generation service that gives our customers access to reliable backup power generation when and where they need it, so they can literally “power through” outages resulting from unpredictable weather and environmental events and continue operations with ease.
Enhancing the grid is an ongoing, year-round effort that’s well planned. Grid resiliency efforts across all of Entergy’s operating companies call for a $15 billion investment over 10 years to better protect against weather events—from hurricanes to ice storms—and they will include the hardening of more than 30 thousand miles of distribution power lines and nearly 500 thousand distribution poles.
Our service area is home to the largest industrial region in the United States. Our ongoing focus on building and maintaining positive relationships with our customers helps position us as their partner of choice.
The Outstanding National Key Accounts Customer Service Awards were established by the Customer Advisory Group, a group of national corporate customers that provides feedback, guidance and support to EEI’s National Key Accounts program. EEI’s National Key Accounts program is a customer-focused initiative through which leading multi-site customers and electric company account representatives collaborate to develop energy management strategies that can be integrated into facilities nationwide.
We are dedicated to making continued investments in our resiliency offerings to build a more resilient energy future for our customers and communities. To learn more about our commitment to resiliency, visit entergy.com/future.
