Your electric power is generally reliable, but outages do happen. Extended outages can be inconvenient or uncomfortable, depending on the weather. For many homeowners, including those with security or medical issues, reliable backup power is more than just a luxury. These concerns, combined with a growing dependence on electronic gadgets, has increased interest in backup generators. However, proper generator selection and operation is critical for the safety of your home and family.

When customers reach out to Entergy by phone, we know they are looking for quick and helpful answers to their questions. According to a recent report released by IVR Doctors, a respected organization that helps utilities design, test and benchmark Interactive Voice Response or IVR systems, and Chartwell Inc., a utility information services company, Entergy’s automated phone system hits high marks in that regard.