When customers reach out to Entergy by phone, we know they are looking for quick and helpful answers to their questions. According to a recent report released by IVR Doctors, a respected organization that helps utilities design, test and benchmark Interactive Voice Response or IVR systems, and Chartwell Inc., a utility information services company, Entergy’s automated phone system hits high marks in that regard.

Entergy is committed to helping customers stay cool and save money throughout the hotter months with bill management tools and resources, including its Bill Toolkit platform.