AR Customer Service – Page 3

Tag Archive for: AR Customer Service

Entergy Arkansas storm update – 5/8/24, 8 p.m.

May 9, 2024

Entergy Arkansas continues to make significant progress to restore power to more than 21,053 customers impacted by severe weather in the Hot Springs and Little Rock areas. The National Weather Service confirmed a tornado touched down in Hot Springs early this morning causing significant damage around the Lake Hamilton and Lake Catherine areas. That storm cell then moved across Southwest Little Rock in the Baseline network causing damage. Currently, approximately 2,300 Entergy customers remain without power.

Entergy Arkansas customer bills to decrease beginning in April

March 29, 2024

Entergy Arkansas’ low-cost power generation portfolio, along with lower gas prices last year, means customers will save an average of $10 per month beginning with the April billing cycle.

Entergy offers variety of bill management and bill assistance options for winter season

February 15, 2024

Last month, a significant intrusion of arctic air led to a 3-day period of below freezing temperatures and winter precipitation throughout the state. Many residents turned up their heaters to take the chill out of the air. Producing heat requires a lot of electricity, which can drive up your energy usage and bills.

Entergy Arkansas, Little Rock firefighters donate coats to LRSD kids

December 16, 2023

Volunteers from Entergy Arkansas and the Little Rock Firefighters Union 34 delivered more than 800 coats to elementary school students in the Little Rock School District this week.

Entergy Arkansas offers customer safety tips on Utility Scam Awareness Day

November 15, 2023

Wednesday November 15th is Utility Scam Awareness Day, and Entergy Arkansas is offering important safety tips to educate customers and help protect them against scams.

Unveiling myEntergy: Your redesigned customer portal

September 8, 2023

We’re committed to continually improving our customer tools to meet your evolving needs, and in the coming weeks, you can expect to see an updated experience on our myEntergy customer portal. This redesigned website represents the most significant change since we launched myEntergy in 2020 and will deliver enhancements that bring a new look and feel to your energy experience.

Entergy Arkansas helps customers beat the heat this summer

August 22, 2023

Entergy Arkansas is committed to helping customers during the high-energy usage months of summer.

Entergy Arkansas industrial customer plays a significant role in the economy of South Arkansas

July 27, 2023

Entergy Arkansas provides electricity to approximately 730,000 customers in 63 counties. This year, we are featuring some of our key industrial and commercial customers by giving a more in-depth view of their business and how we power their business. The first company we will feature is LANXESS.

Interns learn valuable lessons in Customer Service Support

July 27, 2023

College students and fellow Arkansans Brian Gittens and Madison Mobley have been working to help customers with their accounts since starting their summer internships with Entergy Arkansas on June 5.

Sunblock your budget – summer utility bill tips from Entergy Arkansas

July 18, 2023

Increasing energy usage during hot summer temperatures can lead to higher bills – burning up summer funds. Entergy Arkansas is sharing tips to help customers sunblock their utility budgets during the summer heat!