Tag Archive for: LA customer service

Entergy announces agreement to sell gas distribution business to Bernhard Capital Partners
The sale will support the customer-centric capital needs of Entergy’s growing electric utility business.

Entergy Louisiana announces $1M in bill assistance for customers
$200 bill credits to be made available for qualifying customers beginning Friday, Sept. 22

Unveiling myEntergy: Your redesigned customer portal
We’re committed to continually improving our customer tools to meet your evolving needs, and in the coming weeks, you can expect to see an updated experience on our myEntergy customer portal. This redesigned website represents the most significant change since we launched myEntergy in 2020 and will deliver enhancements that bring a new look and feel to your energy experience.

Entergy Louisiana announces suspension of disconnections through Sept. 9
Entergy Louisiana today announced the suspension of all disconnections for the duration of the Governor’s declared heat emergency through Sept. 9.

Entergy volunteers and Quad Area Community Action Agency partner to weatherize homes
A team of Entergy employee volunteers and members of Quad Area Community Action Agency worked together to weatherize the home of Gerry Matherne in Laplace.

Entergy Louisiana summer bill information
To our valued customer,

Entergy grant to help transport and house patients receiving cancer treatment
Company providing a $50,000 contribution to the American Cancer Society

Entergy expanding contact center operations in north Louisiana
Entergy selected West Monroe, Louisiana, as the location to expand its contact center operations. The company is adding around 170 new jobs that will be comprised of customer care representatives and several supervisors and training specialists.

Partnering with Our Communities in Recovery
At Entergy Louisiana, we understand our communities have been put to the test over the past few months. Hurricane Ida left in its wake unprecedented damage to our homes, businesses and way of life. This has left many in our state to shoulder the burdens and stress of restoration and recovery following a storm of this magnitude.

Outage Map Status Issues Following Hurricane Ida
Ida ravaged communities across southeast Louisiana, causing connectivity and other associated issues. As a result, we are experiencing technical difficulties that may lead to delays in power status availability through our outage reporting tools, including the View Outages map and other tools.