LA customer service – Page 3

Tag Archive for: LA customer service

A Top Priority for Us: Keeping Your Utility Bill Affordable

August 16, 2021

Despite consistently rising prices throughout the marketplace, Entergy Louisiana residential rates have declined by 6% over the last 15 years.

Make room at home for electrical safety

May 19, 2021

Electricity is a safe and reliable form of energy. However, it can be dangerous if not treated properly. The following is a checklist of items that you can use throughout your home to help protect your family.

Make Updates to Your Service Quickly on myEntergy

September 28, 2020

With a continued focus on enhancing your customer experience, you can now make updates to your service quickly on myEntergy.

New myEntergy Portal Now Live for Customers

June 16, 2020

At Entergy, we’re always working toward delivering an exceptional customer service experience. Due to the COVID-19 pandemic, we understand that an exceptional online experience is more important now than ever before. That’s part of why we’ve launchedmyEntergy- your new energy portal.

A Message from Phillip May: Responding to COVID-19

March 19, 2020

UPDATED 05/28/20

Strengthening our partnership with customers

August 6, 2019

As customers’ needs and expectations from us grow, our relationship continues to evolve. While we continue providing electric and gas services, we also are partnering with you to help you use less energy and save money.

Entergy Louisiana’s Katrina and Rita Restoration Costs Are Paid in Full

August 1, 2018

Thirteen years after hurricanes Katrina and Rita devastated much of Louisiana, the low-cost bonds used to save customers hundreds of millions of dollars in storm restoration costs are now paid off.

Utility Bill Scammers Continue Targeting Customers

May 3, 2018

Scammers are relentless in their efforts to target unsuspecting utility customers, and Entergy reminds you to be cautious.

Entergy Appreciates Customer Patience, Provides System Update

February 8, 2018

Earlier this week, Entergy Corporation’s internal cyber-security monitoring systems detected issues on its corporate network. The issues have been isolated, a remedy has been deployed, and the systems are coming back online.