Tag Archive for: MS Customer Service

Entergy Mississippi storm update – 2/16/25, 7 p.m.

Entergy Mississippi crews, contractors, tree trimmers and scouts are working diligently to restore power following Saturday night’s severe weather system that caused widespread damages and a peak of 30,491 customer outages in the central and southern portions of our service area. As of 7 p.m., we have already restored power to about 26,000 customers.

Entergy Mississippi offers bill management and assistance options following extreme winter weather

January brought prolonged winter weather, causing many customers to use more energy to heat their homes. Higher usage can lead to higher-than-normal bills, but we’re committed to providing resources, tools and payment options to help customers manage their energy costs through the winter months.
Woman in cozy sweater looking at window

Entergy Mississippi offers winter energy efficiency tips

By making a few simple changes around the home, customers can improve its energy efficiency and keep costs down throughout the colder months.

Entergy Mississippi assessment, restoration underway following severe weather

Entergy Mississippi crews, contractors, tree trimmers and scouts are working diligently to restore power to more than 45,000 customers following the recent severe system. As of 9 a.m., Entergy Mississippi reports less than 36,000 customers are still without power.

Brighten your holidays safely with lighting tips from Entergy Mississippi

Whether you plan to set up a sparkling outdoor display or create a warm atmosphere indoors, Entergy Mississippi encourages customers to keep safety top of mind this holiday season.  

Entergy Mississippi recognizes Utility Scam Awareness Day

For years, scammers have posed as utility workers and attempted to steal financial information or obtain immediate payment from customers by threatening service interruptions. This is known as a utility impostor scam. 

Entergy Mississippi donates $650K to help vulnerable customers save money this summer

Year after year, the Beat the Heat program provides our customers with energy bill assistance, tools and resources, and support during the critical summer months.

During Hurricane Francine, our plants underscore the resiliency and strength of nuclear power

Entergy’s Waterford 3 Nuclear Generating Station and River Bend Station in Louisiana and Grand Gulf Nuclear Station in Mississippi operated at full power during Hurricane Francine, which once again shows the resiliency and strength of nuclear power.

Entergy Mississippi helps customers keep cool and save money this summer

Tracking electricity usage over time can help customers identify habits that contribute to higher usage and budget their monthly expenses. With their myAdvisor dashboard, customers have access to usage and cost details, bill history, bill projections and analyzer tools and more.

How to report streetlight outages

Streetlights help make our communities brighter and safer. While we proactively monitor and repair broken or burned-out streetlights, we also rely on customers to help report street light outages in their neighborhoods and communities. The best way to report outages for streetlights that Entergy Mississippi maintains is through our mobile app. View our downloadable guide below for more information or to scan the QR code to report a street light outage through the app.
Download the free Entergy app on the App Store. Download the free Entergy app on Google Play.

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