Utility workers encounter unusual circumstances in the field, ranging from frightening to heartwarming. After retiring in 2018 from a 44-year career as a lineman, Danny Lowery thought he had experienced it all. And then the Entergy Mississippi retiree worked the February ice storm.

As of 9 a.m., Entergy Mississippi’s crews have restored power to more than 84,000 customers who were without power due to icy weather in our service area last week. About 5,980 customers remain without power. At peak the storm caused approximately 90,000 outages, which is about 1/5 of all Entergy Mississippi customers. As we get further into the restoration, crews are being delayed by the complexity of the restoration and the challenging terrain. We have brought in special equipment to access those areas and expect the majority of customers will be restored late tonight, though a few customer outages could carry over to Tuesday.

Warmer temperatures Saturday helped improve travel conditions for crews who are continuing to make significant progress restoring power where it is safe to do so after the second ice storm to cross Louisiana in less than a week heavily impacted the central and northern regions of the state.