We’re always working to improve your experience with us. Your electric bill has a colorful, user-friendly layout that allows you to find all the important information quickly. Charts and graphs give you the ability to track your energy usage. Definitions for line items have been added so that you can clearly understand the different parts of your bill.
Where can I find more information about the payment options for my bill?
Please visit myEntergy.com to choose from our convenient payment options for paying your bill.
Where can I find more information to help me understand my bill and terms?
Select your local electric provider from the list above for more information about your bill.
What are terms and definitions?
This section of your bill is where we have defined each of the line items on your bill. They are color coded and align with the “Current Charges” section to the left. Not all line items will be present on your bill. For a full list of terms and definitions, select your local electric provider from the list above and scroll to the bottom of the page.
How can I tell if my meter reading was estimated?
There will be a red box indicating this in the “Meter Reading” section on the back page.
What does the weather information mean on my bill?
This enhancement provides information on how the temperature of your last billing period compared with your current billing period. This may provide insight if your bill was higher or lower than expected.
I have a deferred payment arrangement on my account, where can I find what I owe?
This information is now provided on the back page of your bill near the Total Amount Due section.
What is the colorful circle graphic on my bill?
This is a color-coded breakdown of your charges with an explanation of each item on the back of your bill.
I am a new customer. I received my first bill and noticed that I do not have a message regarding weather data. Why is that?
If you are a new customer, your first bill will not include weather data because there is no previous bill to compare to your current bill. You should see this information on your following month’s bill.
View your bill projection, see hourly usage, manage your account and more.
Resources to help you manage your energy bill and get payment assistance.
Programs and resources to help you save energy and money.
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