Contact us
We’re here to help you with your Entergy service, your account or general questions
Report an emergency
Available 24/7
To report an emergency like a downed power line, smoke or fire, call 800-9OUTAGE (800-968-8243).
Report an outage or get status
Available 24/7
- Report an outage online
- Text OUT to 36778. Sign up for Outage Texting
- Use the free Entergy mobile app to report an outage
- Call 800-9OUTAGE (800-968-8243)
Contact us
Monday to Friday, 7 a.m. to 7 p.m.
Excluding holidays.
- Contact us online and we will respond by email
- Call 800-ENTERGY (800-368-3749)
Frequently asked questions
Get help with commonly asked requests by selecting the questions below:
How can I pay my Entergy bill?
What is Entergy?
Entergy is an electric service provider that serves more than 3 million homes and businesses through our operating companies in Arkansas, Louisiana, Mississippi and Texas. We’re investing in the reliability and resilience of the energy system while helping our region transition to cleaner, more efficient energy solutions. Learn more about us and our service area.
I‘m a new customer in Entergy’s service area. How do I start service?
Welcome! If you live or operate a business in Entergy’s service area, you can start your electric service with us by registering at myEntergy.com or calling us at 800-ENTERGY (800-368-3749).
My password doesn’t work. What do I do now?
As a first step, please try our “I need help signing in” link to attempt to reset your account. If you are still unable to log in or do not receive the reset email, contact Customer Service at 800-ENTERGY (800-368-3749, on the Main Menu, press 5, next Press 1, then Press 1 again.) Monday through Friday, 7 a.m. to 7 p.m. CT.
Is Entergy hiring? How do I submit my resume for a job opening?
All information about Entergy’s job openings is posted on our online careers website. The only way to submit resumes to Entergy is through this job application portal. Learn more about careers at Entergy.
I have a question that’s not addressed here. Who can I reach out to?
If you have additional questions about Entergy, please contact the appropriate team below: