Entergy New Orleans’ commitment to the local business community goes beyond keeping the power on and the gas flowing. We are partners ensuring that businesses continue to thrive and grow, even while we navigate through the COVID-19 pandemic. That's why we have created this business resource page with the most relevant and significant emergency loan programs and business initiatives available now.


Safely Reopening the Economy

The City of New Orleans is currently in modified phase three of reopening the economy. As of Friday, May 28, 2021, most businesses may operate at 100% capacity. The city has removed the requirement for bars and restaurants to maintain 6-foot table spacing and table number restrictions. Large indoor gatherings can occur in one of the following manners:

  • 100% capacity without masks if individuals provide proof of vaccination or a negative COVID-19 test within 72 hours, or
  • 100% capacity with masks required, or
  • 50% capacity without masks and distancing

Large outdoor events can occur with one of the following options:

  • 100% capacity without masks if individuals provide proof of vaccination or a negative COVID-19 test within 72 hours,
  • 100% capacity with masks required, or
  • 75% capacity without masks and distancing

Other notable changes as of May 28, 2021 include gyms allowed to operate at 100% capacity, the removal of limits for alcohol sales, and eliminating the ban on second lines and parades.

Complete details on modified phase three can be found by visiting https://ready.nola.gov/home/. Keep in mind, Orleans Parish may have different requirements than other parts of Louisiana.

The Louisiana State Fire Marshal’s Office manages a program to help businesses and religious organizations safely reopen when appropriate. The initiative allows businesses and churches to register and receive up-to-date information on reopening phases and the guidelines associated with each phase. Orleans Parish businesses are required to register. To register, visit OpenSafely.la.gov.


Top Business Loan and Grant Programs

The Economic Injury Disaster Loan offers a low interest loan through the U.S. Small Business Administration for businesses suffering from a temporary loss of revenue due to COVID-19. The loan may be used for any business-related expense such as payroll, debts, equipment, and materials. To apply, contact the U.S. Small Business Administration directly by visiting https://www.sba.gov/funding-programs/loans/coronavirus-relief-options/economic-injury-disaster-loan-emergency-advance.

The Shuttered Venue Operations Grant (SVO), signed into law on December 27, 2020, offers grants equal to 45% of 2019 gross earned revenue or $10 million (whichever is less) for live venue operators or promoters, theatrical producers, live performing arts organizations, museums, zoos, aquariums, movie theatres and others that meet eligibility requirements. To be eligible, the venue must have been in operation as of February 29, 2020 and not have received a PPP loan on or after December 27, 2020. Funds may be used for a variety of expenses including payroll, rent, utility payments, mortgage payments, insurance payments, and more. For more information on the program and how to apply, visit https://www.sba.gov/funding-programs/loans/coronavirus-relief-options/shuttered-venue-operators-grant#section-header-6.

The Employee Retention Tax Credit offers a 70% tax credit for the first $10,000 of compensation, including health care benefits, for each employee of a business for any quarter in 2021. To qualify, business operations must have been interrupted due to government regulations or have less than 80% of gross receipts compared to the previous year. If you are participating in the Payroll Protection Program, you are now eligible according to the Coronavirus Response and Relief Supplemental Appropriations Act. The credit has also been extended through July 1, 2021. For complete details on this IRS tax credit, visit https://www.irs.gov/newsroom/new-law-extends-covid-tax-credit-for-employers-who-keep-workers-on-payroll.


Additional Resources from our Economic Development Partners

The City of New Orleans has created a website with a variety of resources for businesses and individuals which includes information on restrictions, vaccines, testing, COVID-19 spread prevention, city services and an assortment of other topics. Visit https://ready.nola.gov/ for more information.

Greater New Orleans Inc., the regional economic development organization for metro New Orleans, has extensive information on business assistance resources. In addition, the organization’s GNO Pivot initiative is designed to help regional companies “pivot” their standard operations in order to produce products and services in demand due to the coronavirus. More information can be found by visiting https://gnoinc.org/initiatives/coronavirus/.

The New Orleans Business Alliance has partnered with the Conrad Hilton Foundation to launch the “Get Shift Done” initiative. The program helps connect out-of-work hospitality workers with $10/hour jobs at food banks and feeding sites.  To learn more, visit https://www.getshiftdone.org/nola/home

The New Orleans Chamber of Commerce has compiled a comprehensive list of available resources including a library of recent webinars produced by the Chamber of Commerce on various business topics relevant to COVID-19. More information can be found by visiting http://www.neworleanschamber.org/resources

The Greater New Orleans Foundation has launched a resource page listing available grants for non-profits, long-term support efforts, and a variety of other tools for nonprofits and those most vulnerable in the community to COVID-19. More information can be found by visiting https://www.gnof.org/covid19-resources/.

Tulane University’s Lepage Center for Entrepreneurship and Innovation at Tulane University’s A.B. Freeman School of Business has launched an initiative that connects business owners with mentors who can help them navigate public and private assistance available, manage tax returns, and support business planning and financial forecasting. More information can be found by visiting https://entrepreneurship.tulane.edu/content/covid-19-resources-entrepreneurs-and-business-owners.

Tulane University’s BRACE initiative developed by medical students is providing free in-person or virtual consultations with businesses to help make following City guidelines and public health best practices as easy as possible. To request a consultation with a Tulane medical student, e-mail braceforcovid19@tulane.edu.

The Louisiana Small Business Development Center is offering business consultations featuring guidance, tools, and tips for handling the COVID-19 pandemic. To request a consultation or view their resource page visit https://www.lsbdc.org/.

Additional details and resources can be found on our partners' websites:


For Entergy New Orleans customers - Entergy New Orleans encourages customers to continue to make payments on their electric and gas accounts to ensure balances do not continue to grow. For commercial customers, deferred payment arrangements are available to help manage bills over time. Customers are asked to call 1-800-Entergy (1-800-368-3749) to discuss the options available.


Contact Us

Entergy New Orleans is committed to providing reliable, trustworthy, and up-to-date information to help the New Orleans business community recover from COVID-19. As we respond to the crisis, we want to hear from you. What are your biggest challenges? What questions do you have that are going unanswered? What topics would you like to see addressed? Contact our economic development team directly at EconomicDevNOLA@entergy.com


Webinar Archives

Small Business Webinar - Second in a series of webinars from Entergy New Orleans to help small businesses navigate how to get assistance during the pandemic.

Honorable Cedric L. Richmond - Congressional Representative for District 2 and Mr. Alden McDonald - President and CEO of Liberty Bank recently provided insights to help you navigate the complexities of the newly created assistance programs.