Entergy Arkansas remains focused on keeping customers informed as we continue to assess the impacts of the winter storm that brought snow, sleet and freezing rain across much of our service area.  

While the storm has moved out of the state, extremely cold temperatures persist. Our power delivery teams are actively monitoring system conditions and carefully balancing load across the state to protect both customers and critical equipment.  

  

Cold weather restoration is handled differently 

During cold temperature extremes, customers tend to use a lot of electricity to keep heating or other devices running. Electric heaters often run continuously, creating a constant power demand. 

When power is disrupted during winter, many customers leave their heating systems and appliances turned on, creating too much energy demand all at once when service is restored. 

Restoring all customers on the same power line simultaneously can create large, instantaneous power demands. The instant demand could be higher than the built-in protective devices on a line were designed to handle. 

Customers without power can help by turning off major appliances but leaving on a lamp or other light to indicate when power is restored. Then, gradually turn other appliances on to spread out the increase in power usage over a longer time. 

 

Cold weather-specific tips 

• Lower the central thermostat to 68 degrees or the coolest comfortable temperature. 

• Open blinds, drapes and curtains to let in warmth from the sun. 

• Make sure ceiling fans are rotating in the right direction – clockwise during winter. 

• Don’t allow warmed air to escape from the home. 

 

Customer support measures  

We encourage Arkansans to remain diligent about their safety. With freezing temperatures continuing for the next 36 hours, road conditions may still be hazardous. If travel is absolutely necessary, please use extreme caution. Road condition and closure information can be found here for here: Arkansas Road Conditions  

Customers who use a portable generator should place it as far away from their home as possible to reduce the risk of carbon monoxide exposure. Always take time to carefully read and follow the manufacturer’s instructions before setting up and operating your generator. 

To help customers navigate this severe cold weather, all disconnections have been proactively suspended through Monday, February 2. We will reassess based on weather conditions, and disconnections will resume only when temperatures are above 32 degrees.  

While we work to restore power as quickly as possible, restoration during extreme cold can take longer due to hazardous conditions and increased demand on heating systems. We appreciate our customers’ patience as crews work safely under challenging circumstances.  

  

Safety reminders  

• Stay away from downed power lines — they can be deadly  

• Report downed lines or damaged equipment by calling 1-800-9OUTAGE  

• Never attempt to remove debris near power lines  

• Keep clear of work areas where crews are restoring service  

• Use generators outdoors only and follow all manufacturer safety guidelines  

• Check on seniors and vulnerable neighbors  

• Avoid travel when possible to reduce accidents and allow crews safe access  

For preparation tips and cold weather updates, visit entergy.com/cold.    

For ongoing updates, preparation tips, and safety information, visit  entergy.com/ARstormcenter.   

  

Staying informed  

Customers are encouraged to:  

• Report outages at myEntergy.com/reportoutage or through the Entergy mobile app   

• Sign up for text alerts by texting REG to 368374  

• Follow @EntergyARK on social media and monitor local news  

• Make sure contact information is correct  

Thank you for being our valued Entergy Arkansas customer. Stay warm, stay safe, and stay connected.  

 

Warming centers available  

If outages occur, restoration may take additional time due to hazardous conditions and system demand. Entergy Arkansas is coordinating with local and state officials to support warming centers across impacted areas and to address the needs of critical facilities.  

Customers with special needs or medical considerations should plan for alternative accommodations in the event of an extended outage.  

CENTRAL ARKANSAS  

Site Location	Address
Little Rock Compassion Center	3618 W. Roosevelt Rd., Little Rock, AR 72204   (Available 24 hours)
Dunbar Community Center	1001 W 16th St., Little Rock, AR, 72202   (Available 9 p.m. – 9 a.m.)
North Little Rock Community Center	2700 Willow St., North Little Rock, AR 72114 (Available at 6 p.m.)
McGee Center	3800 College Ave., Conway, AR 72034   (Available Monday – Saturday, 7 a.m. – 9 p.m.   Sunday 1 p.m. – 6 p.m.)
Don Owens Sports Complex	10 Lower Ridge Rd., Conway, AR 72032   (Overnight – must check in prior to 9 p.m.)
Conway Emergency Shelter	1116 Gum St., Conway, AR 72032   (Overnight – check in begins at 4:30 p.m.)
Resource Center (Old Prince-Peace Lutheran Church)	109 Hobson Ave., Hot Springs, AR 71901   (Available at 3 p.m.)
Potter’s Clay – Hot Springs	110 Crescent Ave., Hot Springs, AR 71901   (Intended for Families and Children)
The Carmichael Center	801 S Elm St., Searcy, AR 72143   (Available 8 a.m. to 5 p.m. & Overnight Hours 6 p.m. to 7 a.m.)
Saline County Warming Center	917 N. East St., Benton, AR 72015
Cabot Event Center	508 N. Lincoln St., Cabot, AR
The Community Center – Cabot	2102 S. 2nd St., Cabot, AR    (Available beginning at 6 p.m. on 1/23 through 1/28 at 12 p.m.)

  

SOUTHWEST ARKANSAS  

Site Location	Address
Salvation Army	419 S. Madison Ave., El Dorado, AR 71730   (Available 24 hours)
First Baptist Church - Arkadelphia	701 Pine St., Arkadelphia, AR 71923
First Church of the Nazarene – Caddo Valley	129 Malvern Rd., Arkadelphia, AR 71923
First United Methodist Church - Gurdon	201 East Walnut St., Gurdon, AR 71743
The Way Church - Gurdon	506 E Main St., Gurdon, AR 71743
Whelen Springs Baptist Church	222 North Cedar St., Whelen Springs, AR 71743
First Baptist Church (Gym) - Prescott	201 East Main St., Prescott, AR 71857

  

SOUTHEAST ARKANSAS  

Site Location	Address
Opportunity House	1305 E Sixth Ave., Pine Bluff, AR 71601   (Available from 6 p.m. to 8 a.m.)
Wesley Foundation at UA-Monticello	435 University Drive, Monticello, AR 71655
McGehee Christian Center	504 US-65, McGehee, AR 71654         (Contact Jason Martin – (870)-501-9043)
First Baptist Church McGehee	312 W Seamans Dr, McGehee, AR 71654   (Contact Mike Ratledge – (870)-224-6853)
Dermott Tabernacle Baptist Church	1109 N School St, Dermott, AR 71638   (Contact (870)-538-9659)
Dermott Fire Training Center	201 N Main St, Dermott, AR 71638
Dumas Community Center	18 Belmont St, Dumas, AR 71639
Wilmar Community Center	Hwy 278 West, Wilmar AR 71675   (Contact (870)-469-2022)
Hamburg Fire Department	1221 N Main St., Hamburg, AR 71646
Commonground Ministries	7634 Camden Cutoff Rd., Pine Bluff, AR 71603

  

NORTHWEST ARKANSAS  

Site Location	Address
Johnson County Detention Center Lobby	301 Porter Industrial Rd, Clarksville AR
Clarksville Police Department Lobby	1008 W Main St., Clarksville, AR
Safe Haven – Clarksville	1157 S Rogers St., Clarksville AR     (Available M-F from 5 p.m. to 8 a.m. and Sat and Sun 24 hours)

  

NORTHEAST ARKANSAS  

Site Location	Address
Roberta Jackson Neighborhood Center	1300 E Polk Ave., West Memphis, AR 72301   (Available starting at 12 p.m. on 1/23 to 12 p.m. on 1/28)
Allen Park Community Center	3609 Race St., Jonesboro, AR 72401   (Available Monday – Friday, 3:30 p.m. to 9 p.m., Saturday 12 p.m. to 5 p.m.)
Salvation Army of Jonesboro	800 Cate Ave, Jonesboro, AR 72401
City of Bono Shelter 1   (next to City Shop)	216 School Street, Bono, AR
City of Bono Shelter 2   (between City Hall and Community Center)	100 Woodland Trails, Bono, AR
Lawrence County Courthouse Lobby	315 W. Main St., Walnut Ridge, AR
Harrisburg Community Center Building	203 W. South St., Harrisburg, AR
Methodist Church Youth Center	211 First St., Fisher, AR
Marked Tree High School	406 St. Francis St., Marked Tree, AR      (If power is lost, the warming center will be relocated to the Ritter Building at 10 Elm St.)
Waldenburg   City Hall	5651 AR Hwy 14, Weiner, AR
Rice Festival Building	208 Kingshighway, Weiner, AR
Tryonza Senior Citizen Building	135 Main St., Tryonza, AR
Lepanto First Baptist Church	302 Kenwood Ave., Lepanto, AR
Trumann   Police Department	221 S. Melton, Truman, AR      (short-term, open 24 hours)
Truman Fire Department	801 W. Main St., Truman, AR      (short-term)
Trumann Recreation Center (TRC)	16179 Pecan Grove Rd, Trumann, AR 72472      (The TRC will be used as a longer-term shelter during extended power outages. The City of Trumann will announce the opening of the TRC via Facebook and the City website if needed.)
Wynne Union Valley Missionary Baptist Church	703 F Street, Wynne, AR      (Available on   Monday: 9:00 a.m. – 9:00 p.m.    Additional dates and times may be added if needed. This information will be updated if anything changes.)
Blytheville Fire Station	100 S Franklin St, Blytheville, AR 72315
Blytheville Community Samaritan Ministries	534 Maple St, Blytheville, AR 72315
Corning Community Center	538 E Elm St, Corning, AR 72422   (Will be open in the event of power outages.)
Jackson County Senior Center	400 N. Pecan St, Newport, AR 72112   (Available 24 Hours)