Entergy Arkansas remains focused on keeping customers informed as we continue to assess the impacts of the winter storm that brought snow, sleet and freezing rain across much of our service area.
While the storm has moved out of the state, extremely cold temperatures persist. Our power delivery teams are actively monitoring system conditions and carefully balancing load across the state to protect both customers and critical equipment.
Cold weather restoration is handled differently
During cold temperature extremes, customers tend to use a lot of electricity to keep heating or other devices running. Electric heaters often run continuously, creating a constant power demand.
When power is disrupted during winter, many customers leave their heating systems and appliances turned on, creating too much energy demand all at once when service is restored.
Restoring all customers on the same power line simultaneously can create large, instantaneous power demands. The instant demand could be higher than the built-in protective devices on a line were designed to handle.
Customers without power can help by turning off major appliances but leaving on a lamp or other light to indicate when power is restored. Then, gradually turn other appliances on to spread out the increase in power usage over a longer time.
Cold weather-specific tips
- Lower the central thermostat to 68 degrees or the coolest comfortable temperature.
- Open blinds, drapes and curtains to let in warmth from the sun.
- Make sure ceiling fans are rotating in the right direction – clockwise during winter.
- Don’t allow warmed air to escape from the home.
Customer support measures
We encourage Arkansans to remain diligent about their safety. With freezing temperatures continuing for the next 36 hours, road conditions may still be hazardous. If travel is absolutely necessary, please use extreme caution. Road condition and closure information can be found here: Arkansas Road Conditions.
Customers who use a portable generator should place it as far away from their home as possible to reduce the risk of carbon monoxide exposure. Always take time to carefully read and follow the manufacturer’s instructions before setting up and operating your generator.
To help customers navigate this severe cold weather, all disconnections have been proactively suspended through Monday, Feb. 2. We will reassess based on weather conditions, and disconnections will resume only when temperatures are above 32 degrees.
While we work to restore power as quickly as possible, restoration during extreme cold can take longer due to hazardous conditions and increased demand on heating systems. We appreciate our customers’ patience as crews work safely under challenging circumstances.
Safety reminders
- Stay away from downed power lines — they can be deadly
- Report downed lines or damaged equipment by calling 1-800-9OUTAGE
- Never attempt to remove debris near power lines
- Keep clear of work areas where crews are restoring service
- Use generators outdoors only and follow all manufacturer safety guidelines
- Check on seniors and vulnerable neighbors
- Avoid travel when possible to reduce accidents and allow crews safe access
For preparation tips and cold weather updates, visit Entergy.com/cold.
For ongoing updates, preparation tips, and safety information, visit Entergy.com/ARstormcenter.
Staying informed
Customers are encouraged to:
- Report outages at myEntergy.com or through the Entergy mobile app .
- Sign up for text alerts by texting REG to 368374 .
- Follow @EntergyARK on social media and monitor local news .
- Make sure contact information is correct .
Thank you for being our valued Entergy Arkansas customer. Stay warm, stay safe, and stay connected.
Warming centers available
If outages occur, restoration may take additional time due to hazardous conditions and system demand. Entergy Arkansas is coordinating with local and state officials to support warming centers across impacted areas and to address the needs of critical facilities.
Customers with special needs or medical considerations should plan for alternative accommodations in the event of an extended outage.
CENTRAL ARKANSAS
| Site Location | Address |
| Little Rock Compassion Center | 3618 W. Roosevelt Rd., Little Rock, AR 72204
(Available 24 hours) |
| Dunbar Community Center | 1001 W 16th St., Little Rock, AR, 72202
(Available 9 p.m. – 9 a.m.) |
| North Little Rock Community Center | 2700 Willow St., North Little Rock, AR 72114 (Available at 6 p.m.) |
| McGee Center | 3800 College Ave., Conway, AR 72034
(Available Monday – Saturday, 7 a.m. – 9 p.m. Sunday 1 p.m. – 6 p.m.) |
| Don Owens Sports Complex | 10 Lower Ridge Rd., Conway, AR 72032
(Overnight – must check in prior to 9 p.m.) |
| Conway Emergency Shelter | 1116 Gum St., Conway, AR 72032
(Overnight – check in begins at 4:30 p.m.) |
| Resource Center (Old Prince-Peace Lutheran Church) | 109 Hobson Ave., Hot Springs, AR 71901
(Available at 3 p.m.) |
| Potter’s Clay – Hot Springs | 110 Crescent Ave., Hot Springs, AR 71901
(Intended for Families and Children) |
| The Carmichael Center | 801 S Elm St., Searcy, AR 72143
(Available 8 a.m. to 5 p.m. & Overnight Hours 6 p.m. to 7 a.m.) |
| Saline County Warming Center | 917 N. East St., Benton, AR 72015 |
| Cabot Event Center | 508 N. Lincoln St., Cabot, AR |
| The Community Center - Cabot | 2102 S. 2nd St., Cabot, AR
(Available beginning at 6 p.m. on 1/23 through 1/28 at 12 p.m.) |
SOUTHWEST ARKANSAS
| Site Location | Address |
| Salvation Army | 419 S. Madison Ave., El Dorado, AR 71730
(Available 24 hours) |
| First Baptist Church - Arkadelphia | 701 Pine St., Arkadelphia, AR 71923 |
| First Church of the Nazarene – Caddo Valley | 129 Malvern Rd., Arkadelphia, AR 71923 |
| First United Methodist Church - Gurdon | 201 East Walnut St., Gurdon, AR 71743 |
| The Way Church - Gurdon | 506 E Main St., Gurdon, AR 71743 |
| Whelen Springs Baptist Church | 222 North Cedar St., Whelen Springs, AR 71743 |
| First Baptist Church (Gym) - Prescott | 201 East Main St., Prescott, AR 71857 |
SOUTHEAST ARKANSAS
| Site Location | Address |
| Opportunity House | 1305 E Sixth Ave., Pine Bluff, AR 71601
(Available from 6 p.m. to 8 a.m.) |
| Wesley Foundation at UA-Monticello | 435 University Drive, Monticello, AR 71655 |
| McGehee Christian Center | 504 US-65, McGehee, AR 71654
(Contact Jason Martin – (870)-501-9043) |
| First Baptist Church McGehee | 312 W Seamans Dr, McGehee, AR 71654
(Contact Mike Ratledge – (870)-224-6853) |
| Dermott Tabernacle Baptist Church | 1109 N School St, Dermott, AR 71638
(Contact (870)-538-9659) |
| Dermott Fire Training Center | 201 N Main St, Dermott, AR 71638 |
| Dumas Community Center | 18 Belmont St, Dumas, AR 71639 |
| Wilmar Community Center | Hwy 278 West, Wilmar AR 71675
(Contact (870)-469-2022) |
| Hamburg Fire Department | 1221 N Main St., Hamburg, AR 71646 |
| Commonground Ministries | 7634 Camden Cutoff Rd., Pine Bluff, AR 71603 |
NORTHWEST ARKANSAS
| Site Location | Address |
| Johnson County Detention Center Lobby | 301 Porter Industrial Rd, Clarksville AR |
| Clarksville Police Department Lobby | 1008 W Main St., Clarksville, AR |
| Safe Haven - Clarksville | 1157 S Rogers St., Clarksville AR
(Available M-F from 5 p.m. to 8 a.m. and Sat and Sun 24 hours) |
NORTHEAST ARKANSAS
| Site Location | Address |
| Roberta Jackson Neighborhood Center | 1300 E Polk Ave., West Memphis, AR 72301
(Available starting at 12 p.m. on 1/23 to 12 p.m. on 1/28) |
| Allen Park Community Center | 3609 Race St., Jonesboro, AR 72401
(Available Monday – Friday, 3:30 p.m. to 9 p.m., Saturday 12 p.m. to 5 p.m.) |
| Salvation Army of Jonesboro | 800 Cate Ave, Jonesboro, AR 72401 |
| City of Bono Shelter 1
(next to City Shop) |
216 School Street, Bono, AR |
| City of Bono Shelter 2
(between City Hall and Community Center) |
100 Woodland Trails, Bono, AR |
| Lawrence County Courthouse Lobby | 315 W. Main St., Walnut Ridge, AR |
| Harrisburg Community Center Building | 203 W. South St., Harrisburg, AR |
| Methodist Church Youth Center | 211 First St., Fisher, AR |
| Marked Tree High School | 406 St. Francis St., Marked Tree, AR
(If power is lost, the warming center will be relocated to the Ritter Building at 10 Elm St.) |
| Waldenburg
City Hall |
5651 AR Hwy 14, Weiner, AR |
| Rice Festival Building | 208 Kings Highway, Weiner, AR |
| Tyronza Senior Citizen Building | 135 Main St., Tyronza, AR |
| Lepanto First Baptist Church | 302 Kenwood Ave., Lepanto, AR |
| Trumann
Police Department |
221 S. Melton, Truman, AR
(short-term, open 24 hours) |
| Truman Fire Department | 801 W. Main St., Truman, AR
(short-term) |
| Trumann Recreation Center (TRC) | 16179 Pecan Grove Rd, Trumann, AR 72472
(The TRC will be used as a longer-term shelter during extended power outages. The City of Trumann will announce the opening of the TRC via Facebook and the City website if needed.) |
| Wynne Union Valley Missionary Baptist Church | 703 F Street, Wynne, AR
(Available on Monday: 9:00 a.m. – 9:00 p.m. Additional dates and times may be added if needed. This information will be updated if anything changes.) |
| Blytheville Fire Station | 100 S Franklin St, Blytheville, AR 72315 |
| Blytheville Community Samaritan Ministries | 534 Maple St, Blytheville, AR 72315 |
| Corning Community Center | 538 E Elm St, Corning, AR 72422
(Will be open in the event of power outages.) |
| Jackson County Senior Center | 400 N. Pecan St, Newport, AR 72112
(Available 24 Hours) |
