Tag Archive for: AR customers

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Entergy Arkansas credit card, late fees waived until midnight Friday

Entergy Arkansas residential customers can take advantage of waived late fees and credit card fees until midnight Friday, Sept. 30, as part of the company’s efforts to ease some of the strain of higher bills caused by record temperatures this summer.

Entergy Arkansas names Considine, Thompson to VP positions

Entergy Arkansas officials recently announced the promotion of Michael Considine and Ventrell Thompson to vice president positions.

Entergy Arkansas Planned Outage Schedule for Wheatley Area July 26 & 27

Entergy Arkansas will be performing work on distribution lines as well as other equipment in an area around the town of Wheatley on Monday and Tuesday, July 26 and 27 that will require an outage from 4 a.m. to noon both days.

Entergy Arkansas Customers to Receive One-Time Credit in February

Entergy Arkansas customers will see a one-time credit on February 2021 bills, following an annual adjustment based on the outcome of certain federal tax positions and a decrease in the state tax rate.

Letter to Agricultural Customers Regarding Advanced Metering

The following letter is being sent to our agricultural customers with electric irrigation pumps, each of which has its own meter. It includes information unique to these meters.

Make Updates to Your Service Quickly on myEntergy

With a continued focus on enhancing your customer experience, you can now make updates to your service quickly on myEntergy.

New myEntergy Portal Now Live for Customers

At Entergy, we’re always working toward delivering an exceptional customer service experience. Due to the COVID-19 pandemic, we understand that an exceptional online experience is more important now than ever before. That’s part of why we’ve launchedmyEntergy- your new energy portal.

Important Coronavirus Update from Entergy Arkansas CEO Laura Landreaux

Dear Valued Customer,

Entergy Arkansas Hires Melanie Taylor for Customer Service Director for Central Arkansas

Arkansas native and 18-year Entergy veteran Melanie Taylor has been hired as the utility’s new director of customer service for the utility’s central region in Little Rock, Entergy Arkansas, Inc. announced today.