Tag Archive for: Coronavirus

COVID-19 response accelerates relief for customers and communities

Months before COVID-19 reached the U.S., Entergy began taking steps to protect and prepare its workforce by activating the company’s pandemic response plan. By the time shutdowns began in March 2020, Entergy’s proactive approach kept employees and facilities safe while the company continued to serve customers. 

Supply chain organization donates nearly $700,000 in sanitizing goods

Entergy's supply chain organization this year donated more than 8,000 cases of hand and surface sanitizing liquid, spray and wipes, valued at $694,000. The supplies were distributed to six community partners in the greater New Orleans area and to the Feeding America Food Network, which serves affiliate food banks across the country.

Entergy Mississippi Storm Update – 8/29/21 @ 2:30 p.m.

As Hurricane Ida pushes into our service area, we are prepared for the significant threat of high winds and flash flooding. A prolonged period of high winds and heavy rain increases the potential for extended power outages. We expect the restoration effort to take several days and up to a week or more in our hardest hit areas.

Entergy New Orleans Helps Support Healthy Communities

At Entergy New Orleans, we pride ourselves on our storm preparation and response.  While COVID-19 is a different kind of storm, we must all be prepared and respond as this fast-developing public health issue evolves.

The Heart of Customer Service: Not Missing a Beat During the Pandemic

The United States Post Office has a slogan about its commitment to customers. Adding a support system, empathy, and trusted counselors to the mix captures the commitment of the employees from Entergy New Orleans’ Customer Care Centers.

Federal Rent, Utility Bill Assistance Now Available to Qualifying Arkansans

Arkansans who are having trouble paying rent or utility bills due to COVID-19 can apply now for federal money to help cover costs incurred since April 2020, including Entergy Arkansas customers and others across the state.

We are preparing to respond to severe weather predicted to strike our service territory tomorrow

After a record-setting hurricane season and historic winter storms, we are preparing now to respond to possible power outages across our territory due to severe weather starting Wednesday. The severe weather could include tornadoes, hail, damaging winds, flash flooding and lightning.

Entergy Awards Nearly $19M in Charitable Contributions to Help Communities Thrive in 2020

Entergy Corporation and the Entergy Charitable Foundation awarded $4 million in contributions to nonprofit organizations during the fourth quarter of 2020, bringing total shareholder-funded contributions for the year to $18.9 million.

Colder Weather Increases Energy Usage

Colder temperatures and more time spent at home impacts electric usage.

Entergy Volunteers Provide Free Tax Preparation for Qualified Customers

At Entergy, We Power Life means working together to improve lives, create opportunities, strengthen communities and proactively find solutions to customers facing economic challenges.