Tag Archive for: MS customers

Powlett, McKinnis Take New Roles on Entergy Mississippi Customer Service Team

Two seasoned employees have filled key roles on Entergy Mississippi’s customer service team.

Make Updates to Your Service Quickly on myEntergy

With a continued focus on enhancing your customer experience, you can now make updates to your service quickly on myEntergy.

New myEntergy Portal Now Live for Customers

At Entergy, we’re always working toward delivering an exceptional customer service experience. Due to the COVID-19 pandemic, we understand that an exceptional online experience is more important now than ever before. That’s part of why we’ve launchedmyEntergy- your new energy portal.

Entergy Mississippi: Here When You Need Us – Especially Now

The men and women of Entergy Mississippi are always here when our state needs us – and that is even more true in times like this. That is why in addition to providing safe, reliable and affordable electricity to those sheltering in place at home during the peak of a spring storm season, our people are also working on solutions to help our customers and communities hurt by the financial hardship brought about during the COVID-19 pandemic.

A Message from Haley Fisackerly: Managing Through the COVID-19 Crisis

These are unprecedented times for all of us, and at Entergy Mississippi we take the health, safety and security of our customers, communities, employees and business partners very seriously. We are committed to powering our customers and communities regardless of the circumstance.

Entergy Mississippi Promotes Turnipseed, Irby to Key Roles

Two experienced Entergy Mississippi leaders will fill key roles as the company sharpens its focus on customer service, modernizes the grid and builds the utility of the future.

Entergy Mississippi Appreciates Customer Patience, Provides System Update

Earlier this week, Entergy Corporation’s internal cyber-security monitoring systems detected issues on its corporate network. The issues have been isolated, a remedy has been deployed, and the systems are coming back online. 

Power Principles: A Conversation with Hayley Perkins

Hayley Perkins is a customer service assistant for Entergy Mississippi and has been part of the Entergy family for three years.