Tag Archive for: NOLA Customer Service

Make Updates to Your Service Quickly on myEntergy

With a continued focus on enhancing your customer experience, you can now make updates to your service quickly on myEntergy.

Need Help Paying Your Bills? We’re Here for You

While we continue to navigate through the impacts of COVID-19, I want to remind you that we’re in this together and we’re here to help.

New myEntergy Portal Now Live for Customers

At Entergy, we’re always working toward delivering an exceptional customer service experience. Due to the COVID-19 pandemic, we understand that an exceptional online experience is more important now than ever before. That’s part of why we’ve launchedmyEntergy- your new energy portal.

We’re Here for You: Entergy New Orleans Launches Resource Hub for Residential Customers

Inmore than 100 years of serving customers, we have faced many challenges together. But we have never wavered in our commitment to do everything we can to support our customers and communities. Entergy New Orleans recognizes that circumstances are different.Whether people are home more than usual causing potential higher bills or familiesare in need ofaccess to meals because schools have closed for the remainder of the school year, we are here for our customers during these unprecedented times.

A message from David Ellis – Managing Through the COVID-19 Crisis

(UPDATE - Entergy New Orleans is extending the suspension of disconnects for nonpayment through May 15)

A Smart Energy Future for New Orleans with You in Mind

As we move toward building a brighter and healthier energy future for New Orleans, and our customers’ needs and expectations evolve, it is important that our relationship evolves. While we continue to provide innovative clean and affordable energy in the form of electric and gas services and related technologies to our city—we’re also here to help you use energy more efficiently resulting in more savings to you.

Entergy Appreciates Customer Patience, Provides System Update

Earlier this week, Entergy Corporation’s internal cyber-security monitoring systems detected issues on its corporate network. The issues have been isolated, a remedy has been deployed, and the systems are coming back online. 

Entergy New Orleans’ Pam Ferbos’ Power Principle

Name and title: Pam Ferbos, customer service representative, Entergy New Orleans, Inc.

A Note from Charles Rice

Dear Valued Customer:
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