Like most things these days, the costs related to generating and delivering power have increased recently. A majority of the energy produced by Entergy Texas comes from natural gas, which has doubled in cost over the last year. Since our natural gas purchases are passed through at cost to customers (with no profit to the company), customer bills have gone up. While our residential rates are still below the national average, Entergy Texas is taking real action to reduce or minimize inflationary production cost impacts on our customers’ electricity bills. Here are a few steps we have taken to keep bills more affordable.

Outages identified more accurately. Faster outage restoration response times. Online energy-saving tools for customers. Better communication with more efficient answers to billing and service questions.