Tag Archive for: TX customers

El trabajo duro hace que no tener noticias sea una buena noticia

Hay un viejo adagio que dice: "no tener noticias es una buena noticia." Esto me vino a la mente al pensar en el reciente clima invernal que experimentamos en el sureste de Texas. Los clientes de Entergy Texas vieron temperaturas frías récord, fuertes vientos y precipitaciones invernales. Lo que los clientes de Entergy Texas no vieron fue la necesidad de apagones temporales o la necesidad de que los clientes conservaran la energía. Todo ello a pesar de que nuestros clientes alcanzaron niveles de consumo eléctrico cercanos a los máximos históricos. Y aunque cualquier corte de electricidad es indeseable, ningún cliente de Entergy Texas sufrió un corte de más de 24 horas.

Hard work makes no news good news

There is an old adage that says: “no news is good news.” This came to mind as I thought about the recent winter weather we experienced in Southeast Texas. Entergy Texas customers saw record cold temperatures, heavy winds and winter precipitation. What Entergy Texas customers didn’t see was the need for temporary, rolling outages or the ask for customers to conserve energy. This was despite our customers reaching levels of electricity usage close to all-time highs. And while any power outage is without question undesired, no Entergy Texas customer suffered an outage longer than 24 hours.

Entergy Texas awards over $1.2M grants to Southeast Texas organizations through Entergy Cares

The initiative helps to build a more vibrant community through volunteerism and contributions to support education, healthy living, community involvement and holiday giving.

Entergy Texas’ charity golf tournament sets a new fundraising record

The annual event raised a total of $118,000, which will go toward helping senior customers and customers with disabilities.

Entergy Texas announces new customer service leader for its western region

Kenny Muhammad brings more than 15 years of company experience and industry knowledge.

Entergy Texas schedules outages in Conroe to safely complete equipment upgrades

The upgrades to power lines will help minimize outages and improve service reliability.

Unveiling myEntergy: Your redesigned customer portal

We’re committed to continually improving our customer tools to meet your evolving needs, and in the coming weeks, you can expect to see an updated experience on our myEntergy customer portal. This redesigned website represents the most significant change since we launched myEntergy in 2020 and will deliver enhancements that bring a new look and feel to your energy experience.

Entergy Texas shares bill payment assistance to help customers during high summer temperatures

The company offers a variety of programs and resources to help customers save energy and money at their home or business.

Entergy Texas earns #1 J.D. Power ranking for Customer Satisfaction

The utility received the highest ranking in four of the six study factors.

Conroe project improves reliability, strengthens infrastructure

Entergy Texas is committed to safely providing affordable, reliable and sustainable energy to one of the fastest growing areas in our state.