Builder services and standards

Introducing the Builder Portal: We’re making it easier than ever to secure electric service for your projects

Securing electric service for your construction projects and new builds should be as smooth and straightforward as laying the foundation. That’s why we’re introducing a new Builder Portal – designed to make the process easier than ever.

This new experience reflects our commitment to delivering service and technology that support your business in ways that stand apart. We’re investing in secure, modern technology that makes it easier to manage your work, stay informed and keep projects moving forward — so you can focus on building success.

What to expect

Streamlined requests: You’ll be able to bundle multiple work orders into one clear, customer‑facing request, making everything easier to track.
Simpler project management: Keep an eye on all your active construction projects from one clean, easy‑to‑use dashboard.
Real-time visibility: Check the latest status and updates for your projects anytime.
Instant account updates: Quickly update your contact info, mailing address or authorized users without any extra steps.
Digital document uploads: Submit documents online to reduce delays and keep things moving.
A smoother billing experience: View, manage and pay your bills all in one place.
More flexible payment options: Pay multiple accounts at once, consolidate bills and update how you receive them.
Online outage reporting: Report streetlight or power outages for your business or neighborhood right from your desktop.

We’ll share more information as launch day approaches.

To prepare for the launch of our new portal, please ensure we have the most updated contact information. Download and complete this PDF form and then email it to [email protected].

Want to make a builder request?

Our new portal is on the way. In the meantime, to have electric service turned on for new residential construction, please continue to use the form below:

Need guidance to power your project’s success?

Builder services and standards

Our installation standards give you the clear, reliable guidance you need when requesting electric service for new construction. They’re designed to help you understand what’s required and ensure your project meets our safety and service standards.

Customer installation and standards drawings

It is our goal is to help you plan your project safely and confidently. Here, you’ll find overhead and underground service layouts, options for temporary and permanent residential setups, farm service poles, and installations for mobile homes or elevated structures.

Overhead

Underground

Elevating a building or home

Service to permanent pole location (serves mobile homes and some buildings)

Meters

Find clear, easy‑to‑use drawings and specifications for residential, commercial, and industrial meter setups. We cover single and multi‑meter configurations for both overhead and underground service, along with the transformer clearance requirements you’ll need to complete your installation safely and correctly.

Residential/small non-residential

Commercial multiple meters (shopping centers, apartments, etc.)

Large industrial current instrument transformer rated meters

Miscellaneous

Transformer clearances

Questions or concerns? Call 800-ENTERGY (800-368-3749)