THE WOODLANDS, Texas – Entergy Texas crews are working in multiple shifts to provide 24‑hour coverage and continue restoring power across service area. As of 7:15 p.m. Tuesday, approximately 70,000 customers are without power.

Entergy Texas has more than 1,500 resources in the field working to assess damage, make repairs and restore power as safely and quickly as possible.

“Our crews are doing everything they can to safely restore service to our customers,” said Frank Shannon, vice president of reliability for Entergy Texas. “While high winds, flooding and other conditions can make restoration more challenging, our teams will continue working to reach all areas affected by the storm as soon as it is safe to do so.”

Weather conditions can affect how quickly crews can safely assess damage and make repairs. For the safety of crews, Entergy Texas cannot operate bucket trucks when sustained winds are 35 mph or higher. Flooding, debris and other hazardous conditions can also prevent crews from safely accessing damaged equipment.

Even when bucket trucks cannot be used, crews may be able to restore power in some areas by rerouting power or taking other actions that can be performed safely. Crews also have access to specialized equipment and vehicles that aid damage assessments and restoration, including helicopters, drones, rear-alley machines and high-water vehicles.

Customers can visit Entergy’s View Outage map for the latest information on outages in their area.

Stay safe following the storm

Customers should continue to use caution as Tropical Storm Edouard moves through Southeast Texas, and crews work to restore power:

• Stay away from downed power lines and anything they may be touching. Always assume a downed line is energized.

• Do not walk or drive through floodwaters. Flooding can hide electrical hazards and other dangers.

• Do not trim trees or remove debris near downed power lines. Only qualified crews should remove vegetation touching electrical equipment.

• Keep a safe distance from crews and work zones so employees can safely complete restoration work.

• If using a generator, follow all manufacturer instructions and never operate it indoors or in an enclosed space.

• Report downed or damaged power lines by calling 1-800-9OUTAGE (1-800-968-8243).

To stay informed, visit Entergy’s online Storm Center for storm updates and use the Entergy app updates on your service.

About Entergy Texas

Entergy Texas provides electricity to approximately 538,000 customers in 27 counties. Entergy generates, transmits and distributes electricity to power life for more than 3 million customers through our operating companies in Arkansas, Louisiana, Mississippi and Texas. Its customers are connected to the Midcontinent Independent System Operator Inc. power grid, which is a regional transmission organization responsible for administering the transmission systems of member utilities in 15 states stretching across the central region of the United States and Manitoba, Canada. We’re focused on keeping costs for our customers as low as possible while providing reliable energy that our communities count on. We’re also investing in growth for the future with a more resilient, cleaner energy system that includes modern natural gas, nuclear and renewable energy generation. As a nationally recognized leader in sustainability and corporate citizenship, we deliver more than $100 million in economic benefits each year to the communities we serve through philanthropy, volunteerism and advocacy. Entergy is a Fortune 500 company headquartered in New Orleans, Louisiana, and has approximately 12,000 employees. Learn more at EntergyTexas.com and connect with @EntergyTX on social media.