Tag: NOLA customers - Page 2 - Entergy

Tag Archive for: NOLA customers

Entergy New Orleans welcomes new customer service members

February 29, 2024

Sherri Branson, currently supporting our Canal Customer Care Center, has been named Customer Service Specialist for Entergy New Orleans. In this role, Sherri will support customers with escalated billing issues, usage concerns, payment extensions as well as financial assistance. Sherri has been with the company for 22 years and has extensive knowledge on handling customer issues. We look forward to her joining our team and making positive customer impacts.

Entergy announces agreement to sell gas distribution business to Bernhard Capital Partners

October 30, 2023

The sale will support the customer-centric capital needs of Entergy’s growing electric utility business.

Unveiling myEntergy: Your redesigned customer portal

September 8, 2023

We’re committed to continually improving our customer tools to meet your evolving needs, and in the coming weeks, you can expect to see an updated experience on our myEntergy customer portal. This redesigned website represents the most significant change since we launched myEntergy in 2020 and will deliver enhancements that bring a new look and feel to your energy experience.

Entergy New Orleans summer bill information

July 5, 2023

To our valued customer,

Entergy grant to help transport and house patients receiving cancer treatment

June 24, 2022

Company providing a $50,000 contribution to the American Cancer Society

Entergy New Orleans submits storm reserve replenishment filing

March 2, 2022

Entergy New Orleans seeks The New Orleans City Council’s approval to issue $150,000,000 in securitized bonds to replenish the Company’s storm reserve, which was fully depleted following Hurricane Ida restoration efforts.

Self-Service Options Now Available for Customers to Sign up for Deferred Payment Arrangements

November 20, 2021

Entergy New Orleans customers, who are not currently enrolled in a deferred payment arrangement, now can initiate deferred payment arrangements through self-service options.

Entergy New Orleans Suspending Disconnects for Nonpayment for Customers through Nov. 29

November 19, 2021

Entergy New Orleans is suspending disconnects for nonpayment for customers through Nov. 29.

Preparing your home, and your budget, for winter bills

November 11, 2021

Cooler temperatures are beginning to settle in New Orleans and some customers may have already turned on their heaters at night to take the chill out of the air. Keep in mind that heating your home uses more energy than cooling it.

Always a Priority – Helping You Keep Your Utility Bill Affordable

October 14, 2021

With rising prices in the marketplace for day-to-day items, it is important for you to know that Entergy New Orleans residential rates have declined by 5% over the last 15 years.