Tag Archive for: NOLA customers

A message from David Ellis – Managing Through the COVID-19 Crisis
(UPDATE - Entergy New Orleans is extending the suspension of disconnects for nonpayment through May 15)

A Smart Energy Future for New Orleans with You in Mind
As we move toward building a brighter and healthier energy future for New Orleans, and our customers’ needs and expectations evolve, it is important that our relationship evolves. While we continue to provide innovative clean and affordable energy in the form of electric and gas services and related technologies to our city—we’re also here to help you use energy more efficiently resulting in more savings to you.

An Open Letter to Entergy New Orleans Customers
Dear Customers:

Entergy Appreciates Customer Patience, Provides System Update
Earlier this week, Entergy Corporation’s internal cyber-security monitoring systems detected issues on its corporate network. The issues have been isolated, a remedy has been deployed, and the systems are coming back online.

Entergy New Orleans’ Pam Ferbos’ Power Principle
Name and title: Pam Ferbos, customer service representative, Entergy New Orleans, Inc.

A Note from Charles Rice
Dear Valued Customer:
