Entries by New Orleans Team

Improve your air for a healthy life

As the days get longer and the sun feels warmer, it is important to appreciate nature and reflect on the impact our energy use has on the world. May is Clean Air Month, and it is the perfect time to invest in your home and your health. Energy Smart has offerings to help improve your home’s health and comfort and reduce your carbon footprint.

Entergy New Orleans improves reliability in New Orleans East

Entergy New Orleans is excited to announce the addition of a new high voltage power transformer to the Curran Substation. High voltage transformers are the backbone of our distribution infrastructure as they play a critical role in supplying power to our customers. Without them, the seamless delivery of electricity would not be possible.

Spring check-up for your home

Spring is just around the corner. Flowers are blooming, and temperatures are rising. Now is the perfect time to refresh your home ahead of peak allergy and humidity season.Energy Smart can help you get your home ready.Here are a few reminders that aHome Performance with ENERGY STAR®assessmentcan help your home function better so you can feel your best.

Spring checkup for your home

Spring is just around the corner. Flowers are blooming, and temperatures are rising. Now is the perfect time to refresh your home ahead of peak allergy and humidity season.Energy Smart can help you get your home ready.Here are a few reminders that aHome Performance with ENERGY STAR®assessmentcan help your home function better so you can feel your best.

Entergy New Orleans welcomes new customer service members

Sherri Branson, currently supporting our Canal Customer Care Center, has been named Customer Service Specialist for Entergy New Orleans. In this role, Sherri will support customers with escalated billing issues, usage concerns, payment extensions as well as financial assistance.  Sherri has been with the company for 22 years and has extensive knowledge on handling customer issues. We look forward to her joining our team and making positive customer impacts.

Entergy New Orleans warns customers of search engine scams

Entergy New Orleans recognizes that many customers turn to search engines when looking for quick answers to their questions about utility services. But scammers are highly aware of these search habits, and plot ways to take advantage of customers’ trust in online resources. Entergy New Orleans customers should only depend on information from Entergy’s own sites to conduct business.