Due to the magnitude of the damages caused by this storm affecting connectivity and other issues associated with it, we are experiencing technical difficulties that may lead to delays in power status available through our outage reporting tools. As we work to restore our systems, we ask that if you are aware of an inconsistency between the reported status and power availability at a location, please notify us by typing OUT to 36778 or go to myEntergy or Mobile App and report your outage or dial 1-800-9OUTAGE or report your outage to the automated system or speak to a representative. We are working to resolve these issues as quickly as possible.

As of noon today, we have restored nearly 150,000 customers, including all of hospitals, and a number of grocery stores, pharmacies, gas stations, hotels and restaurants. We also continue to restore residential neighborhoods.

nAs a result of Hurricane Ida’s catastrophic intensity, all eight transmission lines that deliver power into the New Orleans area are currently out of service. When this occurred, it caused a load imbalance in the area and resulted in generation in the area coming offline.nWe are currently working to assess damage and identify a path forward to restore power, to those who can take it, in the area.nWe have provided back-up generation to the New Orleans Sewerage and Water Board.nnPower will not be restored this evening, but we will continue work to remedy.