JACKSON, Miss. – Entergy Mississippi crews are making progress assessing damage and restoring power to customers who were left without power after severe winter weather, including freezing rain and ice, entered the service area over the weekend.

Road conditions, failing limbs, access, local temperatures and terrain are factors impacting crews as they work to restore power. As of Monday, Jan. 26, crews are expected to have damage assessments nearly complete by Thursday, Jan. 29.

Customers in Entergy Mississippi’s service area are expected to have power restored by the following dates:

• Tuesday, Jan. 27: Natchez and Senatobia
• Wednesday, Jan. 28:  Clinton and Madison
• Thursday, Jan. 29: Vicksburg and Lexington
• Friday, Jan. 30: Cleveland, Greenville and Indianola
• Sunday, Feb. 1: Grenada

Please note that these estimates are subject to change as we complete our assessments and continue with restoration work in the affected areas.

As of 2:30 p.m. today, approximately 52,000 customers remain without power, down from a peak of approximately 67,670 outages. Over the course of the storm and restoration, there have been about 80,000 individual outages in Mississippi and we have restored about 28,000 customers to date.

Damage in our service area is significant, affecting both our transmission and distribution systems. We have already restored service to four transmission lines and 17 substations. The ice and falling limbs are also affecting our distribution system. As of noon today, we have identified 234 broken poles and 971 spans – or 50 miles – of wire down, as well as 35 damaged transformers and 107 broken cross arms. We expect to find more damage as our assessment continues.

Entergy Mississippi reminds customers if they live in a neighborhood that has had power restored but don’t have power at their home, they likely have electrical damage. If a customer is without power, they should check for damage to the electrical equipment attached to their home or business and contact an electrician to make repairs. For information about a home’s electrical equipment, visit www.entergy.com/stormcenter/weatherhead/.

If electric equipment appears undamaged, text OUT to 36778 or call 1-800-9OUTAGE (1-800-968-8243). If damage has been repaired by a qualified electrician, call 1-800-ENTERGY (1-800-368-3749) to generate a service reconnection work order.

Entergy Mississippi began restoring power to customers as safely and quickly as possible after the winter storm passed. Our crews, along with mutual assistance contractors, will continue working around the clock until all power is restored.

Here’s how you can stay up to date on our restoration efforts:

• Download the Entergy app. Customers can use the app to report outages or check on the status of power at their home or business.
• Check Entergy’s View Outage Map. Maps show where outages are located and give information about restoration progress.
• Follow Entergy on Facebook, X and Instagram. Social media also plays an important role in keeping you informed, and we place a high priority on updating our social media channels throughout an event.
• Text us: If you are signed up to receive our notifications, you can text OUT to 36778 to report an outage or STAT for the status of your power outage. To sign up for text messaging, go to myEntergy.com or text REG to 36778. Have your account number and ZIP code handy. The registration pattern is as follows including spaces: REG (account number) (ZIP code).
• Visit the company’s Storm Center website. The site has storm safety, preparation and restoration information that is updated throughout the day.

About Entergy Mississippi

Entergy Mississippi, LLC provides electricity to approximately 459,000 customers in 45 counties. Entergy Mississippi is a subsidiary of Entergy Corporation. Entergy produces, transmits and distributes electricity to power life for 3 million customers through our operating companies in Arkansas, Louisiana, Mississippi and Texas. We’re investing for growth and improved reliability and resilience of our energy system while working to keep energy rates affordable for our customers. We’re also investing in cleaner energy generation like modern natural gas, nuclear and renewable energy. A nationally recognized leader in sustainability and corporate citizenship, we deliver more than $100 million in economic benefits each year to the communities we serve through philanthropy, volunteerism and advocacy. Entergy is a Fortune 500 company headquartered in New Orleans, Louisiana, and has approximately 12,000 employees. Learn more at entergymississippi.com and connect with @EntergyMS on social media.

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