Entergy Mississippi has successfully completed restoring power to all customers whose homes and businesses could safely take electricity following this weekend’s severe weather. More than 33,300 Entergy customers were left without power after strong storms moved through the state.

If a customer still does not have power, it could be because of damage to the home’s weather head. Such damage must be repaired by a licensed electrician before Entergy Mississippi can safely restore power to the structure. Please report a power outage one of the following options:

• Entergy app: Download our app for iPhone or Android and use it to report an outage or check if power is restored on their street.
• Text us: If you are signed up to receive our notifications, you can text OUT to 36778 to report an outage or STAT for the status of your power outage. To sign up for text messaging, go to myEntergy.com or text REG to 36778. Have your account number and ZIP code handy. The registration pattern is as follows including spaces: REG (account number) (ZIP code).
• myEntergy: Report an outage by visiting myEntergy. You can log into your online account or submit as a guest.
• Call us: Call us at 1-800-9OUTAGE (1-800-968-8243). Note that during a major event, you may experience delays when calling our telephone centers.

Entergy Mississippi is also monitoring the additional severe weather and preparing for the possibility that more storms could affect customers across our service area throughout this week, as soon as this evening. We urge customers to prepare for the possibility of power outages this new round of storms may bring. Take the time now to get your personal storm plans in place and make a kit with the basic supplies needed in an emergency. Learn more about how to make an emergency kit and get important severe weather safety tips on the company’s Storm Center website.

Staying informed before, during and after a storm strikes is just as important as making personal storm plans. Here’s how you can stay up to date on our preparations and restoration efforts:

• Download the Entergy app. Customers can use the app to report outages or check on the status of power at their home or business.
• Check Entergy’s View Outage Map. Maps show where outages are located and give information about restoration progress.
• Follow Entergy on Facebook and X. Social media also plays an important role in keeping you informed, and we place a high priority on updating our social media channels throughout an event.
• Text us: If you are signed up to receive our notifications, you can text OUT to 36778 to report an outage or STAT for the status of your power outage. To sign up for text messaging, go to com or text REG to 36778. Have your account number and ZIP code handy. The registration pattern is as follows including spaces: REG (account number) (ZIP code).
• Visit the company’s Storm Center website. The site has storm safety, preparation and restoration information that is updated throughout the day.
• Download the Operation: Storm Ready Guide. This guide will help you plan and prepare for weather emergencies. Information is also available in Spanish and Vietnamese.

If additional severe weather does cause power outages, Entergy Mississippi will begin restoring power to customers as safely and quickly as possible after the storm passes. The restoration process is done in an orderly, deliberate manner.

Right after the storm passes, and when it’s safe to do so, crews assess damage to electric equipment and facilities to determine what corrective actions and repairs are needed. As damage assessments are completed, the company can provide restoration time estimates; however, where possible, restoration happens in parallel with assessments. Power is restored faster in areas with less damage, while restoration times in the hardest hit areas depend on the extent of damage to Entergy’s electrical facilities.

Following the storm, check Entergy’s View Outage Map for the latest information about restoration progress.