Entergy Louisiana’s Seth Schilling on delivering premier customer service
Schilling finds inspiration in the moments that highlight the importance of Entergy’s work, particularly during restoration efforts following hurricanes and major storms.
Entries by Cristina del Canto
Pro Bono Institute recognizes Marcus Brown with 2025 Laurie D. Zelon Pro Bono Award
The Pro Bono Institute has awarded Entergy’s Executive Vice President and General Counsel Marcus Brown with the prestigious 2025 Laurie D. Zelon Pro Bono Award. This annual accolade honors individuals and organizations that exemplify outstanding dedication to pro bono legal services, and Brown’s leadership has been instrumental in fostering a culture of community service within Entergy’s legal department.
Operations technician in Arkansas has already logged more than 145 volunteer hours this year.
For some people, giving back is built into their DNA. Jonathan Simmons, operations technician at Entergy’s Independence Plant in Arkansas, has already logged more than 145 volunteer hours this year.
Entergy surprises customers and spreads holiday joy through annual “Operation Secret Santa” program
This holiday season, Entergy brought smiles to customers with the return of “Operation Secret Santa.” At the Canal Street Customer Care Center, select customers were pleasantly surprised as Santa stepped in to cover their utility bills, thanks to The Power to Care, part of Entergy’s program dedicated to assisting low-income families and households.
Entergy spreads holiday cheer and thousands of toys at the annual Times-Picayune Doll and Toy Fund
This holiday season, Entergy proudly sponsored the annual gift giveaway for The Times-Picayune Doll and Toy Fund in New Orleans, a heartwarming tradition celebrating its 129th year. Our leadership team and employees gathered to spread holiday cheer and donate thousands of toys to children and families in need.
Entergy employees raise nearly $900,000 to support neighbors in need through The Power to Care
This year, Entergy employees raised $868,167 for The Power to Care, a vital program that provides emergency bill assistance to our most vulnerable neighbors, including older adults and individuals with disabilities.
Entergy employees recognized for donating over $230,000 to St. Jude Children’s Research Hospital
Entergy was recognized this year as one of the top 25 workplace giving contributors for St. Jude Children’s Research Hospital, donating more than $230,000 through the company’s employee payroll contributions across its service areas. The recognition was announced Aug. 29, 2024, during the company’s Northern Regional employee meeting. Each year, Entergy employees actively participate in United Way campaigns to raise funds for their communities. To further amplify the impact of these contributions, company shareholders match employee donations dollar-for-dollar.
Entergy celebrates and empowers Latinos during National Hispanic Heritage Month
As we celebrate National Hispanic Heritage Month, Entergy proudly recognizes the invaluable contributions and rich experiences of Latinos, integral to our nation’s history and culture. Throughout this month, Entergy has collaborated with key Hispanic partners and community leaders to uplift Latino voices and strengthen Hispanic communities across the country.
Entergy hosts poverty simulations to help employees better understand customer challenges
Poverty is a reality for many individuals and families. But unless one has experienced poverty, it’s difficult to truly understand. Recognizing this, Entergy’s low-income initiatives team recently organized poverty simulations aimed at providing our employees with a firsthand understanding of the struggles faced by our customers living in our service area of Arkansas, Louisiana, Mississippi and Texas.
Entergy Tribal Scholarship empowers American Indian students through higher education
During a special event held at the New Orleans Jazz & Heritage Festival, Entergy partnered with the American Indian College Fund, or AICF, to award a grant in support of higher education for Native American students. For the ninth consecutive year, our collaboration with the AICF has been instrumental in empowering Native American students, enabling them to pursue rewarding career paths and emerge as influential leaders within their communities.