Entergy New Orleans continues to make progress on reliability improvements in the Kenilworth area of New Orleans East. This work is focused on strengthening the underground electric system by replacing critical equipment that will help improve reliability and reduce the likelihood of future outages.

What’s happening

Crews are replacing underground transformers and electrical elbows that are critical components of the area’s electric distribution system. These upgrades are part of Entergy New Orleans’ ongoing commitment to delivering more reliable service for customers in New Orleans East.

Current progress

Work continues to advance as additional resources are deployed to the area.

As of the end of the day on July 14:

• Three of the four planned transformer replacements have been completed.
• Fifty-seven of the 68 planned underground elbow replacements have been completed.

To help accelerate these reliability improvements, Entergy New Orleans has added additional crews from its sister operating companies in Texas, Arkansas and Mississippi. These teams are working alongside local crews to complete the upgrades as safely and efficiently as possible.

What customers can expect

Customers will continue to see a significant number of Entergy crews working throughout the Kenilworth area as these upgrades continue. We appreciate your patience and understanding while this important work is underway.

Every upgrade completed strengthens the underground electric system and supports our ongoing commitment to providing more reliable service for our customers.

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