Entergy Mississippi has successfully completed restoring power to all customers whose homes and businesses can safely take electricity following severe thunderstorms with high winds and heavy rain that moved through the Entergy Mississippi service territory Sunday night and Monday morning.

The storms resulted in widespread customer outages. More than 29,000 customers were left without power and more than 900 crew resources, including linemen, contractors, damage assessors, vegetation workers and support personnel worked to restore power as quickly and safely as possible. Equipment damaged by the storms included 80 broken poles, 20 damaged transformers, 25 damaged cross arms and almost 16.5 miles of downed power lines.

If a customer still does not have power, it could be because of damage to the home’s weatherhead. Such damage must be repaired by a licensed electrician before Entergy Mississippi can safely restore power to the structure. Please report a power outage using one of the following options:

  • Entergy appDownload our app and use it to report outages or check on the status of power at their home or business.
  • Text us: If you are signed up to receive our notifications, you can text OUT to 36778 to report an outage or STAT for the status of your power outage. To sign up for text messaging, go to myEntergy.com or text REG to 36778. Have your account number and ZIP code handy. The registration pattern is as follows including spaces: REG (account number) (ZIP code).
  • myEntergy: Report an outage by visiting myEntergy. You can log into your online account or submit as a guest.
  • Call us: Call us at 1-800-9OUTAGE (1-800-968-8243).

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