Tag Archive for: Customers

Multifactor authentication now available to boost account security

Entergy customers can now enroll in multifactor authentication to add another layer of protection to your myEntergy account and safeguard it from unauthorized access.

Entergy Mississippi offers bill management tools and resources

Although Entergy Mississippi’s rates remain 20% below the national average, home cooling costs can make up more than 50% of an average customer’s electric bill. Entergy Mississippi is committed to helping customers stay cool and save money throughout the hotter months with bill management tools and resources. The company’s online Bill Toolkit connects customers to energy efficiency tips and resources, as well as information about as bill management and financial assistance options.

The secrets of sustainable living

With climate change and other environmental issues getting greater attention, households around the country have found ways to alter their lifestyle and live more sustainably. How are they doing it? The following are some of the secrets of sustainable living that can help you save energy and reduce your impact on the environment.

Entergy New Orleans and Rebuilding Together team up to help families Beat the Heat

Entergy New Orleans has partnered with Rebuilding Together New Orleans to help residents stay safe and cool during the summer months. The first event in the “Beat the Heat” series was held in District A, where 14 Entergy employees volunteered their time to support a local homeowner with critical home improvements.

Does smart home technology really save energy?

Smart homes may be cool and convenient, but do they reduce your energy use?

24 ways to save energy today

There are 24 hours in a day. Make the most of those hours with these 24 simple ways to reduce your daily energy use.

The right connection: generator safety tips

Your electric power is generally reliable, but outages do happen. Extended outages can be inconvenient or uncomfortable, depending on the weather. For many homeowners, including those with security or medical issues, reliable backup power is more than just a luxury. These concerns, combined with a growing dependence on electronic gadgets, has increased interest in backup generators. However, proper generator selection and operation is critical for the safety of your home and family.
Entergy Bill Toolkit summer bills

Entergy Louisiana and Entergy New Orleans help customers stay cool and save money

Although the heat of summer can increase electricity use and energy costs, Entergy is committed to helping customers stay cool and save money throughout the hotter months with bill management tools and resources. The company’s online Bill Toolkit connects customers to energy efficiency tips and resources, as well information about as bill management and financial assistance options.
Electric car charging in Jackson, Mississippi

Electric vehicle charging stations expand to Downtown Jackson

Downtown Jackson is now home to the newest set of electric vehicle charging stations in the metro area, thanks to Adopt a Charger’s Charge Up! Mississippi initiative. Funded by Entergy’s Environmental Initiatives Fund, Adopt a Charger has completed installation of eight EV charging stations in three downtown locations, to enable zero-emission travel and promote EV tourism.

Entergy recognized for providing an easy to use and effective automated phone system

When customers reach out to Entergy by phone, we know they are looking for quick and helpful answers to their questions. According to a recent report released by IVR Doctors, a respected organization that helps utilities design, test and benchmark Interactive Voice Response or IVR systems, and Chartwell Inc., a utility information services company, Entergy’s automated phone system hits high marks in that regard.
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