Tag Archive for: Customers

Entergy Mississippi helping customers save money with bill management tools and resources

Although lower temperatures in the colder months can increase electricity use and energy costs, Entergy Mississippi is committed to helping customers stay warm and save money throughout the winter with bill management tools and resources. The company’s online Bill Toolkit connects customers with energy-efficiency tips and resources, as well as information about bill management and financial assistance options.

A message from Haley Fisackerly, president and CEO, Entergy Mississippi

Thank you. Thank you for your patience, your understanding and reaching out to help one another as severe winter weather impacted a large portion of our state.

Entergy New Orleans wraps year of customer service events in New Orleans East

Entergy New Orleans concluded a yearlong series of monthly customer service pop-up events in New Orleans East.

Entergy Mississippi January winter storm update – 2/3/2026, 6 p.m.

As of 6:00 p.m., approximately 1,961 Entergy Mississippi customers in those areas are without power.

Get your home carnival ready: Easy energy tips for Mardi Gras season

Carnival season is in full swing here in New Orleans. Cooler temps, lighter humidity and the occasional cold snap make it an ideal month to prepare your home for whatever weather comes next.

Entergy’s year-round programs help customers manage energy use and high bills

We're committed to helping our customers manage their energy costs. We offer several energy efficiency programs, flexible billing options and bill help resources.

Entergy Mississippi January winter storm update – 2/2/2026, 7 p.m.

We continue to make progress in the hardest hit areas that are without power. As of 7:00 p.m., approximately 3,318 Entergy Mississippi customers in those areas are without power.

Entergy Louisiana restores power to majority of customers impacted by winter storm

Entergy Louisiana crews have restored power to 90% of customers impacted at the peak of the recent winter storm, marking a major milestone in a challenging and complex restoration effort across north Louisiana.

A letter from Phillip May, president and CEO, Entergy Louisiana

To our customers across North Louisiana who are still without power following the recent winter storm,

Behind the scenes of restoration: Off-road terrain work

When storm damage extends beyond the pavement, some restoration work requires getting a little mud on the tires.
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