Tag Archive for: Customers

Entergy recognized for providing an easy to use and effective automated phone system

When customers reach out to Entergy by phone, we know they are looking for quick and helpful answers to their questions. According to a recent report released by IVR Doctors, a respected organization that helps utilities design, test and benchmark Interactive Voice Response or IVR systems, and Chartwell Inc., a utility information services company, Entergy’s automated phone system hits high marks in that regard.

Beat the Heat Day provides relief from high summer temperatures

Just in time for the peak of summer activities, Entergy Mississippi is contributing $628,000 to help older adults and customers with disabilities with their bills. The bill assistance, which includes contributions from employees, customers and shareholders, is distributed through Entergy’s The Power to Care program. The company announced the contributions during Beat the Heat Day events, where they gave away fans and energy efficiency kits to households in need.

Entergy completes sale of its natural gas distribution business to Delta Utilities

Sale supports the company’s focus on its growing electric utility business. Company thanks its gas customers and dedicated employees.

Powering Mississippi today, energizing growth for the future

Whether you’re a grocery store owner, a school administrator, managing your household’s expenses, or overseeing a hospital or manufacturing plant, we understand that every dollar in your budget matters. That’s why we’re proud to say last year our rates were 20% below the national average.

Rates to remain stable for Entergy Mississippi customers

As the anticipated summer heat wave will cause customers to increase their energy usage, the Mississippi Public Service Commission has approved Entergy Mississippi’s annual rate plan to keep energy rates stable and bills 20% below the national average.

Upgrade your business with energy-efficient solutions and earn cash incentives

Entergy New Orleans business customers are taking advantage of a variety of savings opportunities through Energy Smart, Entergy New Orleans’ energy efficiency program.

Entergy New Orleans kicks off Phase 1 of Accelerated Resilience Plan in District C

Entergy New Orleans held a press conference last week in Algiers with Councilmember-at-Large Helena Moreno and Councilmember Freddie King to highlight projects in Phase I of the Accelerated Resilience Plan in District C.

Powering New Orleans today, energizing growth for the future

New Orleans is our home, and we are Entergy customers too. At Entergy New Orleans, we are committed to providing reliable power at an affordable price. We take this responsibility seriously—and now more than ever, our teams are working diligently to keep your bills as low as possible.

Entergy Texas marks 25 years of fan donations to help customers beat the heat

The company donated 2,000 box fans to aid customers during the summer months.

Entergy Louisiana’s Seth Schilling on delivering premier customer service

Schilling finds inspiration in the moments that highlight the importance of Entergy’s work, particularly during restoration efforts following hurricanes and major storms.